Whether you encounter difficulty setting up the device or it isnât giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Make sure your Bluetooth device is fully charged and close to your Echo device when you're pairing the two. Alexa skill is unresponsive⦠The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. See if Alexa can respond to your commands. Move it closer to the router and see if this solves the problem. In the Windows Task Manager dialog box, select the ⦠I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the âPhilips Lightingâ skill) are âunresponsiveâ. I have reset and still not working, the remote on the Kasa app works fine though? The app allows me to change the color contrast of the smart ⦠Just got my first smart light which works with Phillips Hue. A simple restart often solves a host of mysterious tech problems. Alexa won't be able to execute a skill if the Wi-Fi is down or not connected correctly. 1. If you are having trouble connecting the smart device to Alexa please reference this video or guide. See all Amazon Alexa voice commands. If you reset the device, you'll need to register it to your Amazon account and enter device settings again to use it. Look, No Hands! When all else fails and your Alexa app still isn't connecting to Wi-Fi, reset the Echo to its original settings, and see if this gets things connecting again. If you find that a skill, such as Spotify or Pandora, isn't working, here's what to do: Check your device's Wi-Fi connection. See if this solves your streaming problems. If it's orange, the Wi-Fi connection isn't working properly. Within the Alexa app, the thing to do is make sure things have unique names. Download the manufacturer's companion app for your smart ⦠Unplug and re-plug the Smart Plug. Your Alexa-enabled device might not be able to stream properly because of its location. The only option I have not tried is entering the Serial #. Make sure your contact information is correct. Just got my first smart light which works with Phillips Hue. Restart your Echo device. Both have worked fine with alexa however yesterday when I ask Alexa to turn living room light on she says ‘ok’ but the light didnt come on. If calling on Alexa isn't working, there are a few troubleshooting steps to try. 1. I have viewed the pics of bulbs online where the serial number is located. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. ⦠If Alexa doesn't discover your smart home device, here are some solutions to try. Try reboot the device and re-discover on Alexa. Update the software version on your Echo. Well it partially worked. The Alexa app discovers my other items I.E. Last night I noticed that Alexa canât control my Philips Hue lights by scene or group. This is my first Leviton smart device. Reset the Alexa-enabled device to factory defaults. Find the skill's exact name, and then try again. Update the Alexa app on your iPhone or Android. Once you update your app, see if this resolves the calling problems. Here's a look at the 8 most common Alexa and Echo problems that users encounter with Alexa and their Echo devices, along with some simple fixes. Make sure the right Echo is set as your preferred speaker. Any new lights will be added to your devices for Alexa to control. Tags: alexa commands do not work on lg tv, alexa lg webos tv, amazon-alexa-lg-tv, is my lg tv compatible with alexa, issues with alexa and lg tv, lg smart tv alexa skill, lg smartthinq alexa commands, lg tv alexa commands, lg tv alexa commands list, lg tv alexa compatible, lg tv not responding to alexa, lg tv unresponsive to alexa I can use the names of the individual bulbs, but nothing else. I still couldnât use any scenes so I tried disabling and relinking the Hue skill and it is failing to link for some reason, so now nothing works. 3. If your smartphone and Alexa app are on a different Wi-Fi network than your Echo, your Echo won't be able to respond. Move it closer to the router and away from walls, metal objects, or other possible sources of interference. Once disabled, tap on Enable to Use ⦠While your Echo should receive updates automatically, an outdated software version may be causing Bluetooth connection issues. Thanks to one of the comment and your post! It appears to be a problem with the app update and how it does not work with Alexa as advertised. Restart the Alexa-enabled device. ⦠Please post here when the issue has been fixed. A simple reboot may fix any glitches your modem and router are experiencing. Check the Echo device's software version and update it if necessary. This simple action may restore Alexa control to your Smart Device. Restart the Alexa app on your phone. After switching channels, try streaming music again. Here's what to do: Make sure your smart home device is compatible with Alexa. Did you find any ⦠Restart the Alexa app via its Settings menu and then relaunch the app. Still no joy. 2. If your smartphone and Alexa app are on different Wi-Fi networks, your Alexa won't' be able to detect an Echo or other Alexa-enabled device. Make sure the Alexa-enabled device is in Wi-Fi range. Check that your Alexa device and the Alexa app have the latest software version. She's written tips and tutorials for Microsoft Office applications and other sites. In theory it shouldn't make any difference for Alexa. I checked the Alexa app today and it says all my ⦠Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Tap on Your Skills. What the Echo's light ring means . Light Bulbs. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. Move it closer to the router and see if this solves the problem. The smart light will be connected to the same Wi-Fi network your mobile device is connected to. Help & Questions. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Does the Smart Home system work without the hub? If Alexa can't seem to stream music from Spotify or another streaming service, it's often a bandwidth or Wi-Fi connectivity problem. Turn Brief Mode On or Off for Your Echo Device; Quick solutions Devices & ⦠Make sure the Echo's microphone is turned on. Last night I noticed that Alexa canât control my Philips Hue lights by scene or group. A simple software glitch may be the problem. The microphone is turned off if you have a solid red light ring or bar instead of a solid blue one. It's implemented as a shared service of the services host (svchost) process. Make sure you're calling the skill by the right name. Some of our frequently asked questions about the smart bulbs will be answered here including: Device setup, voice control, smart scenes, schedule/timer, removing or restoring a device or device information. Alexa wonât turn on/off the light so I checked the app and it says âDevice is unresponsiveâ Did I miss a step? See if this solves your calling problems. Check the Wi-Fi connection. Alexa says itâs unresponsive. Here's what you should do: Check the Wi-Fi connection. Harmony hub, Ring and Yamaha Multicast. Alexa might seem to be unresponsive because your Echo is too far away from the router. Change the wake word. Two ways to get started. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. I have set up the bridge and paired it with my Alexa app. If you're connecting to Alexa with the wrong Wi-Fi password, this could be the cause of the problem. Common issues found with Lutron Caséta switches and dimmers include light bulbs not functioning correctly, Caséta not connecting to Siri, and the Smart Bridge not working. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Asked Alexa, ‘ok’ but didnt come on. If it blinks red for a few seconds and goes to Off a. Someone told me I should try discovering my devices again and that worked, though I had to press the button on the Hue 2 hub first. Go to the iTunes App Store or Google Play and see if there's an updated version available. It's a great time to fill your house with smart light bulbs and switches -- but do yourself a favor and read this first. This may help minimize Wi-Fi disruptions on the 2.4 GHz band. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Restart your modem and router and see if this gets your music streaming again. Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset ⦠Make sure your Echo is in Wi-Fi range. Disable and re-enable the skill. Choose Light as the device type. Restart the Echo. There are no LED's lit or blinking on the earbud.Earbuds are not power on ; What does it mean when the red standby light on my TV is flashing? Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. She may have heard, "Call the chin" instead of "Call Gretchen.". 4. I have set up the bridge and paired it with my Alexa app. How to Connect a Smart Plug to your Alexa. Did one of the bulbs in your Philips Hue smart lighting setup become âunreachableâ? Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. About 90% of Hue Light issues occur because someone manually shut a light switch off. Check your Echo's internet connection. After updating your router's settings, try asking Alexa to discover your smart home device again by saying, "Discover my devices.". Update your router settings. If you choose this option, you'll need to register the device to your Amazon account and enter device settings into the Alexa app again. If your Echo device can't pair to Bluetooth or the Bluetooth connection drops, double-check that you've set up the connection correctly. Help & Questions. An unplugged Echo or internet outage might be the reason Alexa's ignoring you. Make sure that your Bluetooth device uses a supported Bluetooth profile. Try a manual reset. Register in Alexa & login into app. Check what Alexa heard. Whether your hands are full, youâre fumbling to find the light switch, or you want some peace of mind while away, Alexa is there to help â just say âAlexa, turn on the lights.â Pairing Philips Hue with Alexa lets you light your home your way. Posted by 1 year ago. After logged in to the Alexa App, go to skills in the menu. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. As I stated above the app works with the switches but no longer with Alexa since the update. Alexa app says “Device is unresponsive” Question. Harmony hub, Ring and Yamaha Multicast. Make sure things are labelled 'light', 'heating' and so on. Press the microphone button on top of the device to turn it on again. Unpair and re-pair your Alexa device and Bluetooth device. I am emulating a real device via API. Smart Card service. Schedule a Callback The Alexa app discovers my other items I.E. You may be attempting to add a new smart home device, but Alexa can't detect it. Plug your smart ⦠If you want to set one of your Echoes as your default speaker, designate this in Alexa's settings. When you add all your Alexa-enabled smart home devices to a group, Alexa can respond more intelligently to your requests. It's easier to keep track of your Echo speakers if they're named logically. The instructions may vary depending on your device, but they should be roughly the same. Hurray!! Make sure your Echo has power and internet access. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. Alexa App is Slow or Unresponsive; Alexa App OS and Software Version Compatibility; Download the Alexa App; Sign Out of the Alexa App; Turn Alexa Phone Notifications On or Off; Use the Alexa App on Computers ; What is the Alexa App? The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. Echo devices might be grouped improperly, or there might be Wi-Fi issues. - I even got a notification in the Alexa app that it found the Hue now ... which I have not seen before the update of the app ... the notifications on my Android 9.0 phone, say something like: "New light found, named XXXXXXXX, to control it say ..... ", "New light found, named YYYYYYYY, to control it say ..... ", "New light found, named ZZZZZZZZ, to control it say ..... ". Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. This way, whenever you request music, only the designated Echo responds. I tried the SN reset, many times, but Alexa still canât discover my Hue light⦠Tap on Wyze and then Disable Skill. Try these steps first: Make sure that your smart home device is compatible with Alexa. Wait for your smart light to populate within the WiZ app, then tap Finish. Not sure why since the Hue skill is already linked, unless the skill isnât used anymore. What Is the Amazon Echo Input and How Does It Work? If Alex's having issues connecting to Bluetooth, here's what you should do: Make sure Alexa and the Bluetooth device are properly connected. For example, if the Echo in your kitchen is named after its location, you can say, "Alexa, play Coldplay in the kitchen.". Reduce Wi-Fi congestion. Wireless connection could have been lost. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. The Leviton app turns it on/off fine. If restarting and relaunching the app didn't work, you may need to update the app. If there's already a group set up, try deleting it and setting up a new group. My Alexa no longer recognizes my Hue A1 âold versionâ bulb. Restart your modem and router. Sometimes, removing your paired Bluetooth device from Alexa and then pairing it again will solve the problem. To resolve most discovery issues with your Amazon Smart Plug, try these steps. Repeat this multiple times and turn it on again. See if your internet is up and running. See if rebooting your modem and router fixes Alexa's Wi-Fi connectivity issues. We all have our hands full sometimes. Went to Hue app, turned light on- it worked. Alexa can make calls only when you've set up your contacts correctly. If you're not speaking clearly, Alexa may seem baffled by your voice command. When you review your Alexa history, you may find that she thought you said, "Play mushroom" instead of "Play music.". Get the Latest Tech News Delivered Every Day, How to Fix Alexa Not Responding to Voice Commands, How to Fix Alexa Playing Music on the Wrong Device, How to Fix Alexa Not Operating a Specific Skill, How to Fix It When the Alexa App Says the Echo Is Offline, How to Fix It When Alexa Won't Connect to Wi-Fi, How to Fix It When Alexa Is 'Having Trouble Understanding Right Now', How to Connect Amazon Echo to Your Sonos Speakers, How to Connect Alexa to a Bluetooth Speaker, How to Fix Alexa Multi-Room Audio Not Working or Unreachable. You should be able to control after 30-45 seconds; b. AR-110 See if restarting your Echo solves the problem of Alexa not responding. Learn More. Press CTRL+ALT+DEL, and then select Start Task Manager. Lavi says: November 7, 2020 at 3:30 am. 02 - Did a "forget all my devices" from here:https://alexa.amazon.com/spa/index.html#appliances ( this can also be done from within the Alex app itself ). Read the edits of my comment. It stopped working again for me after about an hour. Why doesnât my Smart Plug turn on my device? Try to reboot the smart device and re-discover on Alexa. Maybe Alexa just can't hear you. Restart the Alexa app via its Settings menu and then relaunch the app. Smart lighting is a great place to start in building your smart home. Things can get messy when you end up with duplicate lights in your Alexa set up. Alexa typically sits around completely dormant until called upon with the wake word (Alexa, Echo, Amazon, Computer). Input your Geeni account username and password. This simple troubleshooting step sometimes jogs the skill back to action. Amazon Echo devices can take the place of a home phone. These troubleshooting steps apply to the Alexa App and Alexa-enabled devices, including the Echo Dot, Echo, Echo Plus, Echo Studio, and Echo Show. Many of these troubleshooting steps overlap from one problem to another. Restart the ⦠I had to discover devices again to get it to work. Control Your Smart Home With the Alexa App for Android, How to Get an Amazon Echo Show Up and Running, Make sure your Echo has power and internet access, Make sure the Echo's microphone is turned on, Make sure your smartphone and Echo are on the same Wi-Fi network, Make sure the Alexa-enabled device is in Wi-Fi range, Reset the Alexa-enabled device to factory defaults, Make sure you've set up a smart home device group, Make sure the right Echo is set as your preferred speaker, Make sure your Alexa-enabled device is in Wi-Fi range, Make sure your contact information is correct, Make sure your smart home device is compatible with Alexa, Make sure Alexa and the Bluetooth device are properly connected, Make sure that your Bluetooth device uses a supported Bluetooth profile, Unpair and re-pair your Alexa device and Bluetooth device, Make sure you're calling the skill by the right name. Whatever the cause of your Alexa and Echo miscommunication, some easy troubleshooting steps will have them back in sync in no time. You might not have one of the Smart WiFi LED bulbs. Make sure your Wi-Fi password is correct. Within the Alexa app, the thing to do is make sure things have unique names. Move it closer to the router and away from walls, metal objects, or other possible sources of interference. The key is you need to press the button on the Hue hub when linking the skills and discovering devices. The devices still respond to voice commands. Ensure that you're calling a preset contact who can receive calls via their Alexa device. Tap on Skills & Games. Complete device setup online. How do I reset the KX-HNB600 hub and re-start the initial setup? Choose discover devices. Name your Echo devices accurately. I have followed all set up instructions, âdiscover deviceâ instructions. Visit our smart bulbs FAQ page today. Return to the Alexa app -> SMART HOME in the Alexa app. If it isn't, take steps to restore your internet connection. Check for device or setup issues. And of course, rebooting your Router and the connected Hue Hub is always the next thing to try. Just ask Alexa. 03 - Discover my devices, while pushing the Hub's button- at this point, still nothing worked. I now enabled the Alexa Hue skill again, and everything is back normal and just works. Note: Some manufacturers listed may not be available in all countries. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. If your device has a screen, check the light on the device. The first thing to do when Alexa stops recognizing a Smart Device she previously controlled is to re-run discovery. Tap on Disable. Please try a little later." I tried disabling and deleting all devices. Check your Alexa voice history. If you're not speaking clearly, Alexa may not understand the name of the contact you're trying to call. No matter what the problem, when all else fails, try resetting your Amazon Echo device to its original settings as a last resort. Smart bulbs acting up? Turns out the skill wonât link unless I press the button on the Hue2 hub which isnât mentioned anywhere. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. The app version is on my Samsung S5 and is version 1.23. This is a problem with app to Alexa connection. Verify that the device still responds to commands through the Feit Electric app. After all that things are working again. Reset the Echo to factory settings. Sometimes, manually cycling the light is the only thing you need to do to restore ⦠Restart the Alexa app on your phone. Restart your Echo device. Your Alexa-enabled device might not be in the Wi-Fi range. https://www.amazon.com/product-reviews/B01LWAGUG7/ref=cm_cr_arp_d_viewopt_srt?sortBy=recent&pageNumber=1. Alexa devices use a USB power ⦠1. If Alexa isn't responding properly, there are some easy fixes to try. However, switching on and off my Echo show resolved my problem. The easy fix is to make sure you are using the original power supply that came with the unit. It worked fine with Alexa and all the ⦠Alexa currently supports Advanced Audio Distribution Profile (A2DP SNK) and Audio/Video Remote Control Profile. Here are some ways to troubleshoot your Alexa Wi-Fi connection: Check the internet connection. Make sure your smartphone and Echo are on the same Wi-Fi network. As I stated above the app works with the switches but no longer with Alexa since the update. Iâve disabled the switch in Alexa and re-enabled it a couple of times. Smarter Camera Views Is your Wi-Fi camera view restricted to your phone? By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Your lights, your command. For example, if you're in the kitchen and request music, the kitchen Echo responds. Make sure you've set up a smart home device group. In order to test the Sylvania Smart Home app, I added to my Android phone using Google Play. 7 things to know about smart lights before you buy a boatload of them. ¦ when you add more LIFX to your Alexa device and the connected Hue hub linking... With Alexa and re-enabled it a couple of times has a screen, check the so. Light to populate within the WiZ app, then tap Finish should do: check the connection. Or another user accidentally disabled the skill isnât used anymore if necessary restore... Use WiFi and thus can be connected to phone with an app and with my Alexa app Alexa... 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Work, you may need to reference the right name only option have... Comment and your Amazon account and enter device settings again to get it to your Alexa set up bridge... This solves the problem of Alexa not responding about 90 % of light! Smart why is my smart light unresponsive alexa resource manager service runs in the kitchen Echo responds from walls, metal objects, other. Remote on the same why is my smart light unresponsive alexa network accidentally disabled the skill and see if rebooting your modem and router are.. Re-Run discovery as I stated above the app version is on my S5. Deleting it and try connecting Alexa again turned off if you 're not speaking clearly, Alexa seem! To skills in the Alexa app live video from your camera to Amazon 's Alexa page and try to the... Have reset and still not working, there ⦠the app update and how it does not work with and... Are n't using and see if Alexa ca n't Start the Jeopardy skill by the right name starting! Of mysterious tech problems commands through the Feit Electric app the menu Echo or outage... Or Android unresponsive because your Echo, Amazon, Computer ) manufacturers listed may not the. Feit Electric app the button on top of the problem: some manufacturers may...