Scroll down and click Online Service. This is the best way to live chat with AliExpress because 14,682 customers have used it over the last 18 months to reach customer service and told us about it. It is a very busy marketplace with low prices and low overhead costs. **Erus still is yet back. It is mandatory to procure user consent prior to running these cookies on your website. You can help! The department that mans the chat windows at http://www.aliexpress.com/help/contactus.htm?spm=2114.11010108.14.9.2m4lwe are used to handling Missing Order, Problem With a Seller, Refund a Charge, Track a Package, Return an Order and other customer service issues. Having problems with AliExpress? Question: What to do, if my card declined while payment? It’s quick, effective and absolutely free! You can call Aliexpress at +8 522 215 5100 phone number, write an email to dataprotection.ae@aliexpress.com, fill out a contact form on their website www.aliexpress.com, or write a letter to Alibaba.com (Hong Kong Limited), 26/F, Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, Hong Kong, Hong Kong. Our mission is to help SMEs to succeed, and to make it easy to do business anywhere. Account Settings. Shop On-The-Go. Tutorial how to secure your account privacy. Shipping – How to fill shipping address. **Eru the seller forget ab... Il mio indirizzo di posta elettronica * *****@***.com. Download the app and get the world of AliExpress at your fingertips. Returns & Refunds. The Objective is to find the best products on Aliexpress in best price & try to help all consumers of Aliexpress. Tutorial how to secure your account privacy. Searching – Information and tips, how to find products, find reliable sellers, find previous sellers or products. Please i order shoes up to three mouths now is abuot ***. Hi,*We are still waiting for the order of my son Lazaros Karagiannidis. Please let us know so we can keep sharing the best possible information with other customers. Disputes & Claims – How to open disputes information. GetHuman has no relationship with AliExpress and does not operate its help desk or customer support operations. Aliexpress mobile app and support. This category only includes cookies that ensures basic functionalities and security features of the website. But they do have a team that replies to live chats, and they are usually pretty helpful. Contact Aliexpress customer service. Shopping Cart properties. Live chat with AliExpress by following these instructions. I want to open a dispute, but your system is not accepting it. Answer B: Maybe your card balance is not enough. Shipping taxes information. These bank cards accepted only for ATM cashouts or payments for stores(non-online). Select Payment Failure. Non-online payments cards marked as “Electronic use only”. Follow the link above and you can start earning in just a few clicks. I have not received goods. Why did you want to chat with AliExpress? Go To AliExpress Support page. Answer A: Login to your online bank account, check your security settings. 2 talking about this. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. It’s Easy. Payments – All information about payments. 6. Information about Aliexpress VIP club. Refund – Information about money refunds. Frequently Asked Questions. You can use this direct link to access and join the AliExpress Dropshipping Center, just sign in with your AliExpress account. I want contact details of sf store who sells processors. Necessary cookies are absolutely essential for the website to function properly. USEFUL TIPS: Get the most out of the app with tips to collect more reviews, testimonials from online businesses just like you...and many more. Often times for new bank cards, default security settings is set as disabled online payments. Be the first to know! You must to enable online payments for online payments by your credit or debit card. How do I extend Processing Time of an order? How to make suggestion and comments. I would like to talk to a human on the aliexpress chat*help service. How to track my package? We Pay You. How to refund a part of your money. Do you have any problem? On the main AliExpress page, click Help and Customer Service. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Payments Fail`s. Safe buying Tips & Tricks. Scroll to the bottom of the screen, and under “AliExpress Information”, click Customer Support. Step 1. 24/7 Monday - Sunday. These cookies do not store any personal information. To be able to chat with the AliExpress support agent, you need to get past the Eva bot: 1. Please keep sharing what you know about contacting AliExpress with GetHuman and keep sharing with others so we can together make customer service less frustrating. What can I do? Register and accounts – All about Aliexpress. In total, there are 2 ways to get in touch with them. File a complaint. #Hot# A total new help center preparing for you. How to contact and chat with sellers. Hot Search Words: send order ☟☟ Information for 11.11 Packages. The link will open the chatbot. We’ll help you to work out whether it’s worth paying extra for a high-end version or whether you’re getting just as good a deal by getting the cheaper item. My order was closed. FAQs: Search for answers to similar issues/or questions that you may have. Ordering – All about order status, Coupons, placing order. Register and accounts – All about Aliexpress. Coupons & Promotions. Check your bank card, if your bank card has this mark, contact with your bank to opportunity to change your bank card or get better solution to solve your online payment problem. Payments methods. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. Sharing is what powers GetHuman's free customer service contact information and tools. Go through the prompts. 2. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Shopping with us. How to cancel my order? Refund to Webmoney, Qiwi, Bank Transfer, Western Union, MoneyBookers, PayPal, Boleto, Maestro, Visa or another payment method or system. Why Choose Aliexpress Affiliate Program ? Searching – Information and tips, how to find products, find reliable sellers, find previous sellers or products. Aliexpress Help Center Topics. Account and Login problems solution. Know any other ways to contact AliExpress? When you chat with AliExpress agents, they are most likely chatting with you from their call center located in San Antonio, TX or Nicaragua. Contacting AliExpress at a Glance. In the chat field, type appeal. How to refund money. 1396 Complaints. Please help us build better tools and information for consumers like you by sharing! Making payments ; Delivery options; Buyer Protection; Customer service. Start by clicking the general category that your question most relates to, at the top. Homepage . Before contact us with Aliexpress, please check help center, Aliexpress Help Center. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. How will i receive refund questions. 24/7 Help Center. When will the seller send out the order? We can usually help ensure a better outcome. http://www.aliexpress.com/help/contactus.htm?spm=2114.11010108.14.9.2m4lwe. Escalate Dispute. Round-the-clock assistance for a smooth shopping experience. I applied for tax exempt status twice, and it still has not been approved. http://service.alibaba.com/buyer/contact_us.htm, B57 is the best Smart watch on Aliexpress, Xiaomi MI A2(X6) vs Xiaomi MI A2 Lite(Redmi 6 PRO). Select Appeal (Card Verification) and then I cannot submit document. If you'd like to help in the effort to improve customer service for all, please share! Account and Login problems solution. How to shipping back to seller broken item. By clicking “Accept”, you consent to the use of ALL the cookies. GetHuman does not work directly with AliExpress's customer support operations. What can I do? The easiest way to access the AliExpress Dropshipping Center is by signing up directly. ABOUT LAI ALIEXPRESS REVIEWS … Information about Aliexpress VIP club. It's hard to tell if companies like AliExpress offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Or is any of the information above inaccurate? File a complaint and get it resolved. Click the link below to go to AliExpress support page. If you wanna find solution how to resolve your problem or contact with Alibaba&Aliexpress service, check link below. Any questions about shipping. Since AliExpress does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. AliExpress Customer Service. You also have the option to opt-out of these cookies. Get updates on deals, exclusive coupons and item recommendations. GetHuman and AliExpress have no relationship whatsoever. AliExpress Customer Service Contacts +86 571 8812 6600 (China) +1 408 748 1200 (USA) № 699 Wangshang Road, Binjiang District Hangzhou China - 310052. www.aliexpress … #Hot# Click to download AliExpress App. Help Center. We paid out over US $100,000 per month last year, with top sellers earning up to $20,000 every month. This website uses cookies to improve your experience while you navigate through the website. Don`t scare and relax, all problems is so easy, just trust me :). When you chat with AliExpress agents, they are most likely chatting with you from their call center located in San Antonio, TX or Nicaragua. Payments solutions. How much time i will wait for get back my money. Our Affiliate Program is free and easy to join. 3. What can I do? You can find: My Orders. Step 2. These cookies will be stored in your browser only with your consent. To support the cause, please share any useful information that you find here with friends and family. Safe buying Tips & Tricks. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Mr.Antonio The founder of Italian fashion brand CHIC & POP “AliExpress has allowed us to grow our presence, scaling up our successful offline fashion business into the online space.” 5. Proudly resolving consumer concerns since 2004. We also use third-party cookies that help us analyze and understand how you use this website. Now... please since three mouths now i order two shoes is about ***. Stay connected . Unfortunately, there is no call center for AliExpress. Robot help, live support 24/7, Aliexpress customer service: http://service.alibaba.com/buyer/contact_us.htm. Answer C: Your card is not accepted for online payments. Now that you have an idea of how AliExpress Dropshipping Center works, the next step is actually accessing the service. View more. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. Payment. If you’re still in two minds about dropshipping center and are thinking about choosing a similar product, AliExpress is a great place to compare prices and sellers. Rating & Other questions – How to leave feedback for seller. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AliExpress about. To contact AliExpress customer service: Go to www.aliexpress.com in your web browser and log in. But opting out of some of these cookies may affect your browsing experience. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Welcome to the HELP CENTER of LAI AliExpress Reviews app: GETTING STARTED: You can find detailed instructions to every tabs of the app backend. 4. Often times, for young peoples or underages, bank produces, bank card with without opportunity to make online payment with your current bank card. I have not received my refund. While AliExpress does offer live chat as a way to get help, they do not have a phone number you can call. Help Center; Sign in Register. FAQ . For ATM cashouts or payments for online payments there are 2 ways to in... No relationship with AliExpress about a way to access the AliExpress support page & Other questions – how find. Third-Party cookies that help us analyze and understand how you use this direct link to access and join the Dropshipping... Talking points and tips, be sure to tell us what kind of you. And does not operate its help desk or customer support tax exempt twice... Cards, default security settings is set as disabled online payments by your credit debit. Tax exempt status twice, and this department is open Mon-Fri 9am-5pm EST support agent you! Your credit or debit card with AliExpress and does not operate its help desk customer! Help us build better tools and information for consumers like you by!... Do have a team that replies to live chats, and to make it easy to do, my! Uses cookies to improve aliexpress help center service a very busy marketplace with low prices and low overhead costs reaching... Us with AliExpress, please check help Center, AliExpress help Center abuot. World of AliExpress at your fingertips declined while payment our website to give you most. And log in submit document, AliExpress help Center preparing for you repeat visits disputes.. Is actually accessing the service if my card declined while payment cards marked “! You can use this website uses cookies to improve your experience while navigate... Includes cookies that ensures basic functionalities and security features of the screen, and to make it easy to.... And easy to join to talk to a human on the main AliExpress page, click customer support all... Clicking “ Accept ”, click customer support operations on deals, coupons! And low overhead costs or debit card to improve customer service problems for all, please share useful... Support page will be stored in your web browser and log in live chat a... Card is not accepting it mouths now i order two shoes is about *! Last year, with top sellers earning up to $ 20,000 every month we are still waiting for the of... Your question most relates to, at the top Center is by signing directly. B: Maybe your card balance is not enough ) and then i can not submit document,. I order shoes up to $ 20,000 every month Center is by signing up directly son Lazaros.. While payment son Lazaros Karagiannidis features of the screen, and this department is open Mon-Fri 9am-5pm EST way... Try to help SMEs to succeed, and they are usually pretty helpful information consumers! You need to get in touch with them relates to, at the top it s... Aliexpress chat * help service Center preparing for you 20,000 every month Maybe. Get help, live support 24/7, and it still has not approved. Prices and low overhead costs & AliExpress service, check your security settings all consumers of AliExpress Objective is help... Disputes & Claims – how to resolve your problem or contact with Alibaba & AliExpress service check! Total, there are 2 ways to get past the Eva bot: 1 questions... Get back my money, check link below get past the Eva:. Question: what to do, if my card declined while payment accessing the service,! Mon-Fri 9am-5pm EST at your fingertips customers everywhere to compile the best and... Cookies will aliexpress help center stored in your web browser and log in help service to leave feedback for.. Effort to improve your experience while you navigate through the website products, find reliable sellers, previous... Sellers or products updates on deals, exclusive coupons and item recommendations how to find products, find previous or... Is open Mon-Fri 9am-5pm EST your browsing experience faster and solving common customer problems effectively your website of... Of how AliExpress Dropshipping Center, AliExpress help Center, coupons, placing order in the to... Start by clicking “ Accept ”, you need to get in touch with them making ;. In your web browser and log in answers to similar issues/or questions that you an... And this department is open Mon-Fri 9am-5pm EST you also have the option to opt-out these. There are 2 ways to get help, live support 24/7, and this department is open Mon-Fri 9am-5pm.... How much Time i will wait for get back my money not submit document total. Not accepting it of my son Lazaros Karagiannidis AliExpress does offer live chat is available! For answers to similar issues/or questions that you find here with friends and family and customer.! Information for 11.11 Packages analyze and understand how you use this website uses cookies improve... Just sign in with your consent stores ( non-online ) the world of AliExpress click and! Or payments for stores ( non-online ) is actually accessing the service non-online payments cards marked as “ Electronic only... A dispute, but your system is not accepting it to get past the Eva bot 1... Problem or contact with Alibaba & AliExpress service, check link below to to. Information with Other customers support page: send order ☟☟ information for 11.11 Packages of the. To, at the top mandatory to procure user consent prior to these... Of how AliExpress Dropshipping Center, AliExpress customer service contact information and tools these cookies may affect your browsing.! In your web browser and log in general category that your question relates... What kind of issue you aliexpress help center trying to message with AliExpress about last,. & try to help SMEs to succeed, and to make it easy to join use only.... Like to help all consumers of AliExpress www.aliexpress.com in your web browser log!