In this video you will learn how to install your Schlage Sense™ Smart Deadbolt. There is a Zwave Pro light switch (GE) located right next to it like 12 inches away. The Schlage Connect™ Smart Lock, Camelot trim, connects with your z-wave smart home/home automation hub to control your Z-Wave Plus lock from anywhere Be careful, some sellers say they are selling a BE469ZP, but really are selling a BE469NX (that’s why I posted pictures from the Schlage website), and some have very early firmware versions. Schlage was very responsive. They both have the following two issues: The "clear_usercode" service does not work. Carefully pull the plastic circuit board housing out of its metal frame. Correct. See the attached video to see the problem in action (or no-action). Schlage Keypad . Once I had a totally clean slate I then set the code length on the lock itself and then moved on to pairing it and adding codes via Hubitat. Especially to see what devices are being used as repeaters. Green checkmark – Correct Code; Red X – Incorrect Code; Amber circular light flashing – Low Batteries; Green checkmark/red X – Vacation Mode; FE599 -- 4 AA batteries . Here is the Schlage BE469NXCAM716 Camelot Touchscreen Deadbolt with Z-Wave Technology. Since upgrading to 0.83.0, they do not report status when locking/unlocking via the Front End or through any other automation. Door locks Schlage BE469 Installation Instructions. The Schlage lock allows for you to see if it is currently paired with a controller. Just installed BE469 and it linked first time and so far works great. Edit: in case I wasn’t clear, the modules for all of the Schlage BE469 models (styles, Z-Wave, Z-Wave Plus, Zigbee) are interchangeable. First, is this correct. ! It's always nice when you can repair something yourself instead of buying a new one! Share it with us! The date code on my lock is 021618. My first install was to get my Schlage BE469 connected. Box ... Schlage BE365, FE575, FE595 Troubleshooting Guide Once you obtained your programming code from the instruction manual or back side of the deadbolt, you need to enter it into the lock by using the keypad. This is a step-by-step procedure for performing a factory reset on the Schlage Connect Touchscreen Deadbolt. Schlage BE469 won't connect. Use PayPal to pay and they are good about forcing a refund from seller if goods aren’t what was advertised. In short, the lock works great for some, and bad for others. If you look on eBay for used or "for parts" locks, you will find them. So in Hubitat going to certify this lock? I have two older BE469's working that I moved over from ST. Few questions, please: Yes, Schlage BE469 is a certified ANSI Grade-1 Highest Residential Security system. If you need help with installation or just want to learn more about our electronic, keypad locks, we've collected the top FAQs and resources here. Pairing Schlage smart lock. Release the Outside Schlage Button. I just replaced my BE469 locks with the Zwave Plus models from Schlage. If not, will it be considered as a Compatible Device? I have been able to get my two BE469 locks to work reliably by changing the electronics modules to the Z-Wave Plus (converting from BE469NX to BE469ZP) and putting in beaming repeaters next to the locks. I love this deadbolt. Schlage Touch™ Keyless Touchscreen Deadbolt & Lever . Schlage Encode ™ Smart WiFi Deadbolt . It has been tested with the FE469, BE469, BE468, FE599 and BE369. There are 4 entities but I have not found a guide on setting up the locks. Schlage Connect™ Programming Code (BE468/BE469) Schlage Connect™ Deadbolt Factory Reset Procedure (BE468/BE469) Schlage Connect™ Vacation Mode (BE468/BE469) Support. I installed two and they both show up the same way. For Schlage Z-Wave Locks this Device Type has new features, add-on’s and bell’s/whistles’s. I'm … 11, Problem Beeps* Lights Solution, Schlage Customer Service, Troubleshooting Guide, U.S.A. and Canada P.O. Ok, maybe 10 feet. Went back to device and tried multiple times over to set the Code Length to 8. I may have been one of the first to try this five or six months ago, so the prices were lower - no demand. So I called Schlage support and they, without hassle, are sending me a new deadbolt. View recent Schlage questions, problems, & answers. I could not be happier with my upgrade. The second deadbolt had the same issues, however, after repairing the loose brush it still does not work. These have a one year electronics warranty and Schlage did not question it at all. To finish, press the schlage emblem to wake keypad up and type in one of the factory 4 digit user codes, the deadbolt will … It’s an issue that many smart lock manufacturers have struggled with quite a bit. Contacted Schlage and without any issues, new deadbolt is arriving today. To check that the lock was reset, press the outside Schlage button and enter one of the Default User Codes. 2 months ago Schlage Sense™ Smart Deadbolt . In my opinion, Hubitat Package Manager by Dominic Meglio (@dman2306) and Hubitat Z-Wave Mesh Details by Tony Fleisher (@tony.fleisher) are in a tie right now for the best user-contributed apps this year. Battery Low Indicator The battery is a critical feature in any smart lock. Notice the metal prongs or "brushes" on the gears. The support person apologized and promptly sent me a new lock. View and Download Schlage BE468 series user manual online. Schlage be469nx not reporting physical events? On one of the locks, FedEx lost the package, seller refunded quickly, then FedEx found the package two months later. The lock paired securely, no need to join it again. I followed these steps: Went into Exclusion mode via SmartThings and successfully removed it from. Since I have two more of these that haven't died "yet", I asked the lady if she knew what the problem was and if it was repairable (They did not want me to return the bad ones so I will have two dead deadbolts - I thought I could at least use the motors & Zwave for something). Hey there, So I have a BE469 that works as well as can be expected, it has FW 7.1 on it. I thought there was only a two year warranty. If you search the forum, you will see that some have contacted Schlage support about problems and were sent a replacement lock. It did not lock the door. It got a bit better when I put beaming repeaters next to each lock (as recommended by EDIT: sadly, now banished the dear departed @april.brandt). You will be shown a success message, a green check mark, on the Schlage … (2) You need the DSK, which is on the door mounting plate sticker. So far, there is a learning curve for ZWave productions. Schlage BE365, FE575, FE595 Troubleshooting Guide . February 11, 2019, 1:07am #4. We discuss the most common factory reset options for the Schlage electronic deadbolts. In short, the lock works great for some, and bad for others. Did you make this project? Before we continue, it’s important to know that there are two different models of the Schlage Connect: the BE468 and the BE469. Welcome to the Hubitat community! Both worked fine under 0.82.1. As I mentioned in an earlier post it has been flawless since install back in April. This info is important if you ask about the Schlage lock in the forum. How do I factory reset my Schlage BE469? Page 1 Touchscreen Deadbolt with Alarm Model BE469 User’s Guide Please KeeP THIs GUIDe You will need these ar m th Al lt wi ad bo u id ee n hs cr To uc e r’ instructions for future reference. When unplugging the touch screen cable note the white painted dot on both the circuit board. Additionally, will Schlage upgrade the locks to the new PLUS versions or do I have to pay out of pocket? As with the first one, the door lock still works remotely through my home automation system, it is just the touch panel that has failed. February 11, 2019, 1:07am #2. It has been tested with the FE469, BE469, BE468, FE599 and BE369. Are there still problems with the BE469ZP as well? Neither. Additionally, can people confirm if their configure and get codes works in the Device page? Seller told me to refuse delivery, and that lock went back to them. Just a few phillips screws to remove the large plastic module with circuit board inside, simple exchange. B31670FF-164D-4A6A-A04C-C3168231C08B.jpeg … What other alternative Door Locks are there that are fully compatible you would recommend? If a feature is not supported by the lock it will show up as “unsupported” on the feature tile. During that period it became unresponsive only 2-3 times and popping the battery contacts (as described above) remedied the issue. From the information you posted, it appears you have a BE469NX because inClusters does not have 0x5E, which all Z-Wave Plus devices will have. Find FAQs, resources and videos for all Schlage Keypad models here - including the deadbolt, lever, knob and connected models. I found a broken wire (black) on it. What other alternative Door Locks are there that are fully compatible you would recommend? This is a step-by-step procedure for performing a factory reset on the Schlage Connect Touchscreen Deadbolt. It was previously on the supported device list, but it was removed due to issues with the lock. VIEW FAQS Schlage Connect ™ Smart Deadbolt . Many sellers try to sell for high price, don't fall for it, just wait a while and you will see more reasonable prices. I have two light switches about 10' from the lock on the entry wall so there are repeaters nearby. Door lock (12 pages) Door locks Schlage BE365 Installation Instructions. Thanks for posting this! I heated up my soldering iron and pressed the hot tip down into the holes which forced some melted plastic to ooze back out over top of the metal brush base. BE469 - Schlage Connect™ Installation Guide (English, French, Spanish) 13.5MB BE468 - Schlage Connect™ User's Guide 16.5MB FE575, FE595 - Keypad Entry Door Preparation Instructions For Door With Existing Holes .2MB It’s really 5 feet away. Additionally, will Schlage upgrade the locks to the new PLUS versions or do I have to pay out of pocket? I have been able to get my two BE469 locks to work reliably by changing the electronics modules to the Z-Wave Plus (converting from BE469NX to BE469ZP) and putting in beaming repeaters next to the locks. Which electronic lock do you have? Say If I already have a Schlage deadbolt and want to only use the rear part. View online Operation & user’s manual for Schlage BE469 Door locks or simply click Download button to examine the Schlage BE469 guidelines offline on your desktop or laptop computer. I have Yale and their results may vary. And Kwikset and Yale zigbee lever locks. So I proceed to press “Lock does not have QR code” or … Again, I ran through all the troubleshooting steps and simply cannot get the outside touch-panel to work. tomasv May 20, 2020, 9:43pm #1. I own two Schlage Z-Wave locks, the model numbers are FE599NX and BE469. Schlage Lock Thinks It's A Smoke Detector. Talk about cutting it close. It's kind of a bad picture, but maybe you'll get the idea. There are quite a few threads on this forum that lead up to this removal from the officially supported device list. I installed two and they both show up the same way. Before the brush completely broke off it would sometimes be aligned with the contacts and sometimes would not. Home Depot has just started selling the "updated" Schlage Z-Wave plus locks (BE469ZP). These have a one year electronics warranty and Schlage did not question it at all. Been there, done that. Finish by tapping on '0' on the Schlage Lock. It's fun to dig into something and find and fix the problem, right?! Internals did not engage to extend the deadbolt. Both excellent! The trick for me was a full factory reset on the lock and deleting all the old codes by doing it on the lock itself. Schlage Sense Wi-Fi Adapter Troubleshooting. Here is the Schlage Warranty (3 years on electronics). Schlage BE365, FE575, FE595 Troubleshooting Guide . With an easy-to-install Schlage keypad, coming and going is keyless, effortless – and painless. Page 1 BE468 Series Connected Touchscreen User guide...; Page 2: Table Of Contents Electronics Warranty This device complies with Part 15 of the FCC Rules. Jump to: navigation, search. Factory resetting your device, connect to Z-Wave network, verifying Z-Wave connection status from lock, and excluding lock from Z … First, is this correct. Thank You ! The hubitat hub itself is about 30ft or so a couple floors up. What I did find was a small broken black wire on the harness between the deadbolt and the keypad. Since converting to BE469ZP, they have been completely solid (beaming repeaters still there), and it looks like battery life will now be over a year. Some sell incomplete parts, such as only the inside module (and sell the other parts separately). Now I have a second deadbolt experiencing the same problem. I noticed an issue last night when I saw the lock was “unlocked” and I tried to lock it thru the app. Use fingers to release them and separate circuit board from motor housing. I must say, though, the C-7 cost is, in my opinion, worth it just for the spiffy Device Firmware Updater app and the user-contributed Hubitat Z-Wave Mesh Details app by Tony Fleisher (@tony.fleisher). Now, I am really curious why this was the case. I had a situation where my Schlage BE469 failed to function until I put the extender in secure mode. Of course I will not replace my shiny new Alfred DB2-B but now I can recover a large portion of my costs. Any outstanding issues making it not 100% compatible? I'm glad Schlage has sent me a new deadbolt to replace it.). Share with a Friend *Friend's Email denotes required field *Your Name denotes required field *Your Email denotes required field *Comments . Eventually, I grabbed a new set of batteries and tried again. 6 years ago If you are experiencing problems pairing the lock or with the lock updating in Hubitat Elevation C-5 series hubs, it is likely that you will need an Aeotec Range Extender 6 or some other Range Extender with Beaming Technology. See step 4 and make sure that the inside Schlage button … It appears the actual touch panel is defective on this one. Which smart lock do you have? Schlage Camelot Connect pairing. These "ZP" locks support S2 security and a number of other updated features compared to the older BE469 locks. It appears the options are missing on the devices where you can set the code length, auto lock etc. The Schlage Connect™ Smart Deadbolt combines advanced features and compatibility with your home automation or security system, ... Troubleshooting . View FAQs for the Schlage Sense™ Smart … The brush on the smaller, inner gear has separated from its mount. Schlage … For Schlage Z-Wave Locks this Device Type has new features, add-on’s and bell’s/whistles’s. Since converting to BE469ZP, they have been completely solid (beaming repeaters still there), and it looks like battery life will now be over a year. Whether you're looking for the correct pronunciation of "Schlage" or instructions on programming a keypad lock, this is a great place to start. See the pics in the instructions below for more detail. Share Print. BE469 Schlage Connect with Alarm hub v2, US customer Rev E Firmware 000.029.00008 Rboy Lock User management “07.10.04” Classic Smarthings App on android So I have my lock installed and it was working now for about 2 years. We’re at your service with strong support for all your Schlage style, security and installation questions, every step of the way. This is a step-by-step procedure for performing a factory reset on the Schlage Connect™ Smart Deadbolt. They have replaced z-wave deadbolts and lever locks several years after I purchased them. So I have a BE469 that works as well as can be expected, it has FW 7.1 on it. Schlage BE469. I'll update this post if my repair fails after some use. Batteries are at 98% after 5 months. Can someone explain how to set these up? Make SURE you have a good beaming repeater next to the lock because it is a sleepy FLIRS device, and you will have problems (unreliable communication) with the lock if you don’t. dev:2915 2020-05-20 03:19:42.949 pm info Yale Lock was unlocked by unknown codeNumber: 251[6:6] dev:2915 2020-05-20 03:19:33.153 pm info Yale Lock was manually locked [physical][6:1] dev:2915 2020-05-20 03:19:27.817 pm info Yale Lock was unlocked by Code3[6:6] dev:2915 2020-05-20 03:19:14.414 pm … The good news is that’s a firmware version after they fixed many of the bugs. You can forget about features being added to the driver. If not, will it be considered as a Compatible Device? There is a batch of Schlage Zwave deadbolts that are having a problem with the touchscreen. The Schlage BE469 was removed from the list of Compatible Devices due to problems with the lock. I installed it two days ago. Schlage makes several several smart locks and the factory reset for several of the Schlage smart locks vary depending on which lock you have. You don't need the door mounting plate itself because you have one already; a photo will suffice if the seller has the same serial number in that photo as on the sticker on the electronics module. Plenty of people seem to face a lot of issues while trying to use the device. Somewhat a new user - moved away from Wink a few weeks ago. You're in the right place. With door locked: Manually … I contacted Schlage after reading your post. These brushes make a connection with the contacts on the underside of the circuit board (see picture). Well, also a weak mesh, and the need to have a beaming repeater near the lock. Not all lock functions can be programmed via HE yet. Schlage Connect Deadbolt Models BE468 & BE469. Schlage BE469 Pdf User Manuals. @rk514ml - Glad you got your lock up and running, good post. I suggest that you search the forums for recommendations on locks. Manually program on the lock the Code Length to 8. check manual. The same can be said for the Schlage Sense Wi-Fi adapter. Low and behold, the system worked beautifully and paired with HE. Good job, thanks for the comments. However, it connects directly to my Hubitat hub (about 12' -15' away through a wall). Programming was working fine. I was tied to Wink for years, and I switch to Hubitat. Some folks may need to replace their Z-Wave module for a Plus version for a stable connection, but it's by no means a requirement. Examples - With door locked: Click Unlock on front end Lock physically unlocks on Introduction, Same issue bought in 2013 also trying to figure out what the hell i did wrong but the keypad will blank out after battery replacement after a few goes now it wont do any of that however internals still work and deadbolt auto shut works fine. Repaired that and works like new again!!! Takeaways for Schlage BE469 for troubleshooting, Node Stats Status Clusters Device Security Route. Page 11: Troubleshooting If you do not want to enable Lock & Leave, then enter a valid User Code to lock the door. SCHLAGE Camelot. I have not found a substantive engineering resource to confirm … Page 5 How to Unpair / Disconnect / Unlink a Wink Hub 2 from a Schlage Wireless Lock BE469 (via iOS) Step 5 Proceed by pressing on the 'Schlage' button at the front of the Schlage Lock followed by your unique programming code which you can find on the sticker on your instruction manual. Issue connecting Schlage BE469NX. Set Code Length = ONLY works locally. The instructions work with Deadbolts models (BE468, BE469) and possibly other locks from the Schlage Connect Z-Wave lock series You will also find tips for troubleshooting poor performing locks. The date is found on the back of the lock's battery case. After moving HE to the Door Lock, even then the unit still could not initialize correctly. image.png 708×473 66.8 KB. Novice Help. Finish by tapping on '0' on the Schlage Lock. I am happy with mine, but it took a bit to get there. Tip No more getting to the bottom of the list and then having to figure out what device 0x18 is that's being used as a repeater for for device 0x3d. Is this is expected, and are … I got mine for about $39 and $50, respectively. Same under SmartThings - zero issues for over 3 years. Question @672southmain Where did you get the replacement electronics modules? All the modules for all the Z-Wave Plus and non-plus locks are interchangeable, and I believe that the module is also interchangeable with the Zigbee module, so the style of lock doesn't matter. This loosenes could explain the intermittent problem I was having. This info is important if you ask about the Schlage lock in the forum. Schlage Connect Deadbolt setup: OK to add to SmartThings, then install in door? Yep. Schlage Keypad . Ran remove and install procedures and resets multiple times over but still failed. How to Make Charcuterie Boards Using Clear Acrylic Templates. The Schlage Connect™ Touchscreen Deadbolt allows you to connect your lock with your smart home/home automation hub to control your smart lock from anywhere. Are there still problems with the BE469ZP as well? Ive plugged the hub in about 1ft away from the door, told the app to add schlage connect lock. @672southmain Where did you get the replacement electronics modules? Talk about cutting it close. Browse commonly asked questions below or scroll down to submit your own. TIA. I am trying to move a Schlage Connect from Wink to SmartThings. Internals did not engage to extend the deadbolt. No particular reason has been found for this, but it is suspected that the lock firmware is the most likely cause. I can't do anything on it when I click it, not even locking. I’m currently running openHAB 2.4 and using the Z-Wave 2.4 stable binding. I did look for upgrade modules on eBay and I didn’t find anything over a two day period and I wasn’t willing to wait any longer so I replaced the lock. I have a Schlage BE468 and BE469. BE469NX (older non-Plus Z-Wave version) or BE469ZP (the newer Z-Wave Plus version)? BE469 -- 4 AAs . After thinking about it for a while I grabbed my old/dead deadbolt and started taking it apart to see what I could see. Schlage Lock Troubleshooting. The seller sent me the photo of the DSK sticker for the one that didn't have the door plate. Please someone else confirm if you have the same issues. Disconnect the battery pack and tap the schlage emblem 2-4 times to completely discharge the lock. Went to door to manually set the Code Length to 8 then *adding users (*it) worked via LCM. @aaiyar didn’t list the Alfred lock btw. [672southmain] Tried to add it to SmartThings via 'Schlage Touchscreen' (Also tried the other 3 options as well) The same problem is now happening to … In general, there are very few complaints about zigbee deadbolts and lever locks. View and Download Schlage BE469 how-to online. TIA. I didn't really have the time at the moment so I thanked her for the replacement and hung up. There are 3 plastic clips holding the board in place. If you tag them as "watching", the seller will send you an offer for a reduced price after no one wants a lock missing parts (keys, etc.). Also check the wire harness leading from the touch screen to the rest of the assembly. Let’s see what our Schlage Connect Review has to offer. If I operate them locally (code, key, manual bolt), it updates OK. Ok, found one of my posts that seems to answer your questions: How did you get the updated electronics module? It is solidly connected to the gear with melted plastic or glue. Reply SCHLAGE SCHLAGETOUCH BE375 MANUAL Pdf Download | ManualsLib After watching this video, you will know how to set up your Schlage BE365 Keypad Deadbolt, add a user code, delete a … Touchscreen deadbolt with alarm (49 pages) Door locks Schlage BE469 User Manual. I was getting about 3 month battery life with the BE469NX. Just a note. On the phone (and by the chart) Schlage says the BE469 works with ELK, ELAN, Interlogix, SmartThings. Schlage BE469 Z-wave deadbolt. Schlage Connect Touchscreen Deadbolt with alarm with Century … (UPDATE: This repair (on the first deadbolt) is still working after a week of use. The "lock_status" attribute does not update when Home Assistant is used to lock or unlock the door. Nope, out of pocket. One of mine was just for the inside-door piece (module with mechanics), one was for the whole used lock. View recent Schlage questions, problems, & answers. brianwilson. Finally, reverse the dismantling procedure, put your deadbolt back together. Door lock (4 pages) Door locks Schlage BE469 User Manual. In the meantime, I found this and followed your instructions. If all of you go there at once to buy these, the price will go up. First it tells me to scan the QR code, which it doesnt have. Remove the 3 screws with phillips screw driver. So in Hubitat going to certify this lock? Unable to pair Schlage BE369 lock to smartthings hub V2. I can't answer for Schlage.. Schlage sent a new lock and after a couple of months the new one started doing the same thing. I was tied to Wink for years, and I switch to Hubitat. I tried adding my new Schlage Connect to smartthings but it only sees it and labels it as a Z-Wave device. After running through all the troubleshooting options in the user guide I finally called Schlage support and learned that a batch of these deadbolts was known to have this problem. VIEW FAQS Schlage Sense ™ Smart Deadbolt . on Step 4. Add a Schlage Camelot Touchscreen lock to your SmartThings Hub: Tap the (+) icon at the bottom of your SmartThings Dashboard Select "Connect New Device"Within 10 feet of the hub, press the Schlage button on the lock, enter your 6 digit programming code, then press the 0.Set up the alerts or automations you want to use with your lock You can use Mike Maxwell’s (@mike.maxwell’s) Z-Wave tool to set any parameters you want: Just change the driver to Mike’s tool, save the driver, hit configure (as you need to do whenever changing drivers), adjust parameters, change driver back, save driver, hit configure. Which model BE469 do you have? From MiCasaVerde. I have been able to get my two BE469 locks to work reliably by changing the electronics modules to the Z-Wave Plus (converting from BE469NX to BE469ZP) and putting in beaming repeaters next to the locks. Wireless lock via iOS to set the Code Length to 8. check manual few phillips screws remove. But still failed sometimes you will be shown a success message, a screenshot better... These, the batch of bad deadbolts appear to have a loose brush it still not! Thru the app to add to SmartThings saw the lock paired securely schlage be469 troubleshooting no need to swap circuit! Yale zigbee deadbolts and lever locks several years after I purchased them a replacement lock, are me... You look on eBay for used or `` brushes '' on the harness between the and! It as a test and when it worked slick-as-a-whistle I immediately bought 3 more upgrade the locks, BE469ZP! And when it worked slick-as-a-whistle I immediately bought 3 more tell, the lock w/ST w/HE! Content to matter to a repeater lock first then here say if I operate them locally Code. Once to buy these, the system worked beautifully and paired with a controller carry key... What was advertised emblem 2-4 times to completely discharge the lock firmware is the Schlage BE469 for troubleshooting, Stats. Report status when locking/unlocking via the Front End lock physically unlocks status stays as locked BE469 works. Depot has just started selling the `` clear_usercode '' Service does not work out how to make Boards... Started taking it apart to see if it is currently paired with controller! Not set the Code Length, auto lock etc not replace my shiny Alfred! Still does not provide firmware updates Codes works in the lock unlock and lock works great for... Lock first then here may be OK except for needing beaming repeaters near the lock which! That lead up to this removal from the door mounting plate sticker trick for me Plus (. Else confirm if you ask about the Schlage BE469 wo n't Connect,..., there are 3 plastic clips holding the board in place I had this model working very well with lock. Combines advanced features and compatibility with your Home automation or security system be,... Module ( and sell the other parts separately ) found this and followed your instructions ST hub. Mesh and types of walls, other devices, etc., etc mechanicals are same! See to be added for ease of functionality and querying are: Z-Wave Association and Configuration Parameters for.. Online for answers but I have a one year electronics warranty and Schlage did not question it at.! Lights Solution, Schlage Customer Service, troubleshooting help & repair advice for all Schlage products 0. Door mounting plate sticker a feature is not supported by the lock connects directly to my Hubitat hub ( 12! And types of walls, other devices, etc., etc need swap! Action ( or no-action ) accurately Schlage does not provide firmware updates many smart lock from the lock reset! I 've run Zwave repair as I update and change devices found on the first deadbolt ) is working! S/Whistles ’ s it when I click it, not even locking: is... Takeaways for Schlage BE469 is a certified ANSI Grade-1 Highest residential security system...! Fresh batteries when pairing to ensure no issues scan the QR Code, key, manual )... 12 pages ) door locks are there that are having a problem with the C5 for over years.