When I hook the sound bar up using ARC I lose sound after the tv is turned off and turned on again. I have to reset the connection each time. Sony Soundbar SA-CT80 Sound Issues Hi, I have the above sound bar and am having issues with it. Have changed batteries.Lined up properly. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. This page discusses how to troubleshoot your VIZIO Sound bar No Power, Cannot Operate or Freeze; No Sound (Bar Speaker or Subwoofer) Sound Skipping or Noise Occurs (abnormal sound) Cannot recognize the … The sound bar is working fine but there appears to be no power coming from the subwoofer. My sound bar has been working fine for years but just stopped working. A4: The volume cannot be changed by a remote control of other devices depending on the Sound Bar model. Netflix is among the most ubiquitous streaming sites out there and using it on your home theater is a no brainer. Check if the issue also occurs to other device connected to the TV. Our site is not optimized for your current browser. Sign up. Be among the first to get the latest Check your devices and then choose the appropriate connection method below. Adjusting the settings to ensure the speakers are set as the primary sound source is important. I have recently purchased the new sony W9 55" TV and a Soundbar HT-CT660. Our site is not optimized for your current browser. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . Discover the 2.1ch Soundbar with Bluetooth® technology from Sony & explore all the Sound Bars features. When I hook the sound bar up using ARC I lose sound after the tv is turned off and turned on again. Soundbar Troubleshooting Guide. Step 2. For details on how to operate your Sound Bar system, refer to its operating instructions. Any suggestions. Simply moving the 3.5mm cable can sometimes solve this issue. Article ID : 00159861 / Last Modified : 07/02/2019. We watched a movie I streamed from my iPhone and the sound was great! Have turned on and off the variable (optical) output on TV (Sharp) and that didn't work. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. I have a Sony Bravia KDL52V5100 LCD TV & after only having since May 2009, I am now having sound problems on HD channels. The sound bar is working fine but there appears to be no power coming from the subwoofer. Verify that the Sound Bar is set to TV input. Sound Bar Troubleshooting Guide. Refer to them whenever you call upon your Sony For the customers in the U.S.A. dealer regarding this product. Hi I need some help. I've done a few troubleshooting things like a hard reset, confirming the IR remote works, etc. Linda K Baker on April 08, 2019: Remote will not operate. I've talked with Sony a couple of times on this and they had me basically disable ARC. A soundbar is an all-in-one speaker that provides high-quality sound for your TV.Unlike other television sound systems, a soundbar has a very slim, compact design, so it doesn’t require much space.A soundbar is also much easier to set up, contains at least two speakers, and can offer stereo or surround sound for a theater-like experience. In many sound modes, sound is converted to a simulated surround sound … Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, Website use T&CsTerms and conditions of salesPrivacy policy. Refer to the BRAVIA Connectivity Guide. I have a Sony XBR-55X810C and a Sony HT-CT390 sound bar. Get help with common soundbar issues. Types of Sony soundbars. Turn on your Sound Bar. Record serial numbers in the Indoor use only. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . Vizio Sound Bar Lifestyle Image - Living Room. It looks like JavaScript is disabled in your browser. If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website. Contact support. This page discusses how to troubleshoot your VIZIO Sound bar The Sound Bar volume is low There are designated buttons on the Sound Bar remote that will assist you in quickly and easily making these adjustments. NOTE: Set the Control for HDMI (BRAVIA Sync) of the TV and Sound bar to ON. P.O. Page 2 Bar Speaker. 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