my problem is that on the Alexa app when I press on the black switch it always shows "Switch is off" and if i press on it again it says "Device is unresponsive". Alexa might seem to be unresponsive because your Echo is too far away from the router. Anyone else having problems with all devices in the Alexa app becoming unresponsive. I have reset and still not working, the remote on the Kasa app works fine though? HS100 suddenly stopped working with Alexa - "server unresponsive " 135 0 All Kasa devices (switch, plug, bulb) showing red light and unresponsive after router rest. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. any idea why the state isn't shown/updated on the Alexa app? Harmony hub, Ring and Yamaha Multicast. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. I have a problem with Alexa At times I'm getting errors shown in Alexa mobile app "Server unresponsive". Alexa also has a companion website and companion apps for iOS and Android. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. But it goes away after sometime. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Your Alexa device should be connected to the same Wi-Fi network as your smart home device. ... Hive Plug; Microwaves. level 2 This morning Alexa is returning the message âsorry, the device or group NAME is not respondingâ for all my ISY devices. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. Note: Some manufacturers listed may not be available in all countries. Select your device. So for every Alexa request, we try to get the response from MQTT. And the report state is working fine after sometime. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. The Alexa app discovers my other items I.E. Restart the Alexa-enabled device. alexa smart home. I tried disabling and deleting all devices. Digital Services and Device Support âº Alexa Preferences and Settings âº Install and Use Alexa App âº Alexa App is Slow or Unresponsive Force stopping the Alexa â¦ Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Follow the on-screen instructions to update your Wi-Fi information. Comment. 239 0 Smart plug mini unresponsive. Move it closer to the router and see if this solves the problem. Does the Alexa HomeSeer skill use myHS in some fashion? After the microwave has reset, the LED will display 00:00. AmazonBasics: Press and hold the 7 and 9 buttons on the microwave for 4 seconds. Iâve reauthorised the skill but now it wonât reenable. See if restarting your Echo solves the problem of Alexa not responding. You can check or change the Wi-Fi settings in the Alexa app: Select the Devices icon . After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). yankacy (jay yankacy) September 19, 2018, 10:51pm #2. â¦ The Alexa app shows âserver is unresponsiveâ and suggests disabling then re-enabling the skill. Select Change next to Wi-Fi Network. The Alexa app canât control the devices either. A simple restart often solves a host of mysterious tech problems.