I contacted customer service and was told it would be delivered December 25, 2020. The correct thing to do would be besides the full refund, diffuse the situation by calming the customer down. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It was certainly worth the price! We specialize in a large inventory of fresh flowers with all flower types, bouquets and floral arrangements. The initial product sent was wrong (still pretty though); but after I pointed out the problem and reason I ordered the specifically-designed product, the right product was sent the next day! Unfortunately I trusted this company of scammer to surprise a person for her birthday. I was very satisfied with 1-800-Flowers.com. There was nothing but filler fern in the bottom not white lily in the arrangement. Keepsakes range from $20 to $250. It looked someone had just thrown up pink all over it. Or, start a brand-new set of holiday traditions inspired by sending a Christmas centerpiece delivery. So they said they'd refund me. Ordered grad flowers for same day delivery; I had a 50 minute window for the same day option. Though… January 4, 2021. I live in Chicago but my girlfriend lives in Phoenix and this place is close to her home. The Best Flowers to Care for This Winter Just because winter is upon us does not mean that your garden cannot look as beautiful as it does during the summer months. Would recommend." Mind you I called their customer service line around 430 and they assured me they would be there on time. I ordered the standard dozen roses for the most recent Valentine's Day. After 3 days, still no call. I was a little worried about whether or not the order would be correct because of the trouble I had when I placed the order. Horrible experience flower look like crazy i pay for $80 for sometimes I could of gone to the grocery store and got the same thing for cheaper. If that wasn't enough. I’m still enjoying them and they’re not all wilted. Please contact the business for updated hours/services due to the COVID-19 advisory. Share. I ordered a 12-month plant subscription as a gift. There is a $2.99 surcharge for same-day delivery, and the standard service charge for an order between $60 and $100 is $15. Almost double!!! That was 28 days ago. A 1800Flowers.com Blog About Flowers, Plants & Gifting. Yelp est une multinationale dont le siège est situé à San Francisco (Californie). Sign Up. The flowers were given to a custodial employee who cleans the building at night to hold onto which I was irritated about that they didn’t even get delivered to the right person. If you have a question about arrangements or can't decide what's best for your loved one, one of the reps have the needed experience to help. Flowers are a thoughtful and personal way to convey your love, friendship, appreciation, or support -- an ageless expression of caring. GOOD LUCK!. For Businesses. Find and claim your business on Yelp! Thank you, you have successfully subscribed to our newsletter! Neither basket was delivered when it was supposed to be delivered. The flowers I sent was a pink and white Healing tears. I ordered a fruit basket for delivery on December 24, 2020. I will NEVER EVER use 1 800 Flowers again. Yelp. We require contact information to ensure our reviewers are real. Customers torn between positive and negative experiences; In their FTD reviews, customers are more or less torn between being quite satisfied and being very disappointed in the service. Emails were sent unanswered.If you ever attempt to use 1800flowers in the future. Shipping costs for an order between $80 and $100 is $20. There were 4 blooms that I could tell and they arrived half dead. The flowers on the site looked beautiful but the flowers they sent were HORRIBLE! It offers a wide selection of flowers, gifts and gourmet gift baskets with same-day delivery options. In the end, I was extremely satisfied with the choices I made and 1-800-Flowers.com! They were arranged perfectly. I will never use them again. 1-800-Flowers offers same-day delivery and fresh flowers and gifts for every budget. The arrangement was $87.94. 842 reviews for 1-800-Flowers, rated 1.00 stars. The flowers were delivered on time also and they were exactly what I ordered. Terrible, terrible company. This place is garbage i was looking at my friends funeral and ip top the funeral home had a button order flowers this was at 9am i order they email me back the next day letting me know that they could not deliver on time I call them to get loy money back and they hung up on me they took my money and my friends family did not get no flowers they are a scam, Only the latest review will count in the company's TrustScore. I called to report the issue and request a refund and was offered only a 50% refund or re-delivery. I will never do business with this company again. Sendflowers was first mentioned on PissedConsumer on Aug 27, 2013 and since then this brand received 210 reviews.. Sendflowers ranks 48 of 229 in Flowers / Florist category. I care about my company and my customers. Respond to reviews, measure visitor activity on your page, convert visitors into customers and grow your local business. I liked the package of powder supplied by the florist. They were delivered on the wrong date. Their customer service is HORRENDOUS! I was embarrassed by the difference. The customer service is completely lacking. I've had to file a dispute with my bank to get my money back. That's after it was guaranteed to be delivered by Christmas Eve. I am sick and tired of customer service being offloaded to nations that don't have the same standards of customer service as North America. After they failed to show up I called back and requested that they be delivered the next day which the customer service representative assured me they would. Order by 2:30 pm Monday-Friday, 1:15 pm Saturday, or 11:45 am Now I would like to add that it took me over 40 minutes to get this information. She sent me a couple pictures and they were HORRIBLE! Two follow up emails resulted in receiving a mass-produced apology email saying the refund was processed and it should be there. However I feel this took way too much effort on my part to get the full refund. YELP continues to add packages for my business to charge my cards WITHOUT my consent, and refuses to answer phone calls or respond to my inquiries. I am VERY displeased. Garden City NY 11530 And yes ot was a huge surprise. I will not use this firm again. I called customer service and was told they would follow up with the florist, but because it was after 8 they will follow up with them on the 19th. I will never use them again and recommend you find someone else to deal with. 13 reviews of 1-800-Flowers Greenrose "Loved the flowers I received and felt they had great customer service in the delivery. Christmas is just days away, and we hope you’re making lists for your celebration and checking them twice. Here it is 2 weeks with no response and of course no delivery. Restaurants. Today we were charged again from what looked to be them, but when I looked closer at the pending charge on my account, the name of the company was different. Upon requesting a refund, they then fraudulently proposed partial reimbursement (keeping their service fee). I ordered flowers that should of been delivered on the 18th of December. 30 reviews of Shirley's Flowers "I was pleasantly surprised to receive a fruit basket that included some cookies, crackers, and cheese! Several hours of my life wasted and an embarrassing situation with the client who never got the plants. First and LAST Order Ordered flowers for my 93 year old, very sick Aunt on 12/8/20 for delivery on 12/29/20. The average cost for a bouquet of birthday flowers is $50, and funeral wreaths and arrangements for services range between $49 and $300. Its location on this page may change next time you visit. 1-800-Flowers specializes in fresh flower bouquets, corporate gifts, flower arrangements for funerals, weddings and large special events. Read some reviews but had never worked with the company before this and was very skeptical. Cost was $139. They never notified me that item was not available. Log In. So not a surprise that it arrived diseased. It looked nothing like I ordered and was truly wretched. Specialties: Valentine's Day flowers are here for February 14th! I have had good experiences before but this was so bad I don't know if I will use this service again. Be the first one to find this review helpful, Chocolate Covered Strawberries and Birthday Cake, Fruitful Harvest Dried Fruit and Nut Crate. Learn how to claim your business page and connect with your … In order to get a refund and cancel I had to call three different phone numbers, the first person was only able to refund one of the two charges, then I had to call a billing department number to refund the second charge, and then I had to call a "Passport Specialist" to cancel the subscription to avoid future charges. With holiday centerpieces delivered from 1800-Flowers, you can have beautiful pre-constructed floral table décor that fits (and enhances) your existing holiday design scheme. They have been hacked. Substitution Policy. Yelp for Business. I get an email three hours later confirming that the flowers had been delivered at 8 PM so not at all what the customer service representative assured me would happen. Read honest and unbiased product reviews from our users. Home Services. I called Southwest and they told me I had to reach out to 1-800 Flowers. Best Florists in Belleville, ON - Avondale Flowers & Gifts, Barber's Flowers Ltd, Quinte Floral Design Ltd., Live, Love and Laugh Flowers, Antiques and Gifts, Flowers Go Green, Flowers by Dustin, Belleville Flowers… The flower arrangement that I purchased was $42.26 (before tax). We’ve teamed up with the renowned fashion designer to bring you a collection Yelp for business (877) 767-9357 Welcome back By continuing, you . Our best selling Christmas gifts are sure to brighten the holiday season. I wish I read the reviews first before ordering through FTD. Then, to make it worse, even though I specifically requested it two times to make sure, they did not change the message on the new order. I received a call on Christmas eve at 4:55pm from someone who didn't know the florists name but rattled off a bad phone number telling me to call in the next five minutes and they MIGHT get them delivered that evening or I will have to wait a week for the delivery. I simply asked a representative if they were able to update me on the status of my order since the system didn’t update on my end, the rep began to give me the run around, they weren’t able to do anything for me. I told her it was unacceptable and I needed a supervisor. I used, obviously, the online option for ordering. We value your privacy. Take a walk on the wild side with our party animals! It is now 1-6-2021 and I still do not have my points. I called customer service and was told they would follow up with the florist, but because it was after He then put me on a 10 minute hold before confirming that he had processed the partial refund. Flowers are a perishable good. 21 reviews of 1-800-Flowers - Clark "I was an out-of-town visitor and needed to send a special flower settng to me host with three children. After explaining to him he talked over me several times, I finally had it, I cursed at him because after 6 phone calls and 2 hours I was livid. And if you have something extra to add they will include it, In your delivery. From You Flowers: Average 4.9 stars out of 5 stars for 152 reviews Share Your Experience » Prev Showing 1 through 30 of 152 Next > Two Dozen Wild Rainbow Roses I have been using their services and cash back feature for the past 3+ years. Useful. I will never order from this company again and will be sure to let everyone else know about them. Some of the most popular keepsake gifts available include friendship candles, giant teddy bears, robes, aromatherapy gifts, birdhouses, wind chimes, jewelry and picture frames. For over 40 years, we’ve been your destination for truly original flowers & gifts. They cannot be counted on to deliver on time. We are a local florist serving Port Charlotte, FL and the surrounding areas. My martial arts … The Jason Wu for Wild Beauty Collection embodies the designer's signature design aesthetic of femininity & sophistication in the form of elegant bouquets. The final amount that was taken off my credit card is $83.08. She also stated she … I was searching for the A-Dog-Able flowers all over the place and no one had them except Conroys. After 3 calls and numerous emails to 1800flowers, there has been no response to my 4 orders of December 20th. The customer service agent I spoke with refused to allow me to speak with someone else. Write a Review. Somehow my selection was changed from something very holiday-esque to the grower's choice. I ordered two gift baskets on 11-21-2020, in the amount of 67.73 and 64.18. Consequently the coworker left at close of business and the flowers ended up showing up around 8 PM. Always nice when they approach your door. Sign up to receive our free weekly newsletter. Read real customer ratings and reviews or write your own. Ordered flowers for funeral service. Antique Japan wild flowers and insects painting on paper 1800 watercolor art And they don't speak English very clearly, so the calls are additionally frustrating. He was arrogant and not helpful. More . ", "Do not use this company", "Do NOT … My wife ordered me a bonsai tree which arrived looking like someone took hedge shears to it. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. © 2021 Trustpilot A/S. 1 800 flowers delivered 3 days late instead of day before or day of my best friends birthday party. Proflowers Yelp Reviews. Complete dishonesty. I’m pretty reasonable but the fact a refund wasn’t offered blows my mind and they lost me as a customer on my first order, will definitely be going to the better business bureau about this scam. So for what it's worth, beware if you order from this company that you may have some hiccups. The office closed at 5. I'll never order with them again. Let us arrange a smile for you today! We use intelligent software that helps us maintain the integrity of reviews. We use intelligent software that helps us maintain the integrity of reviews. Enjoy reading our tips and recommendations. We purchased flowers yesterday (1-7-2021) and there was a pending charge for the correct amount. After I contacted the BBB of NY, the company refunded the remaining amount. Not until I had been on the phone for 15 minutes did he even ask my name and phone number, and that was only after I asked for a manager. Best Online Flower Delivery Consumer Reports . Some of these extras include: At checkout, customers may notice a shipping and service charge. One order was delivered that was considerably less in size and quality than what I ordered. Some of its most popular bouquets and floral arrangements include: 1-800-Flowers has floral arrangements for every occasion and “just because.” Along with flowers, customers can order themed gift baskets such as: For customers looking for a keepsake gift, 1-800-Flowers has a large inventory of gifts and trinkets for almost every budget. Sending the Perfect Sympathy Flowers. Fromyouflowers.com Reviews. Don't think I'll be using this company again. Called customer svc located outside the U.S. Won't tell me the company that was supposed to make the delivery and then tells me I'll have to wait 60 days for the refund to hit my credit card. 1-800-Flowers has flowers and gifts at a variety of price points. The service is great! I came to find out the the company, on their own without prompt from anyone, replaced the original arrangement with a beautiful fresh arrangement 2 hours later. From You Flowers was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 1532 reviews.. From You Flowers ranks 36 of 229 in Flowers / Florist category. 2,148 reviews for Rakuten, 4.3 stars: 'Rakuten (formerly Ebates) is an amazing cash back site! Reviews of 1 800-Flowers `` I ordered flowers and the surrounding areas again! Roses range from $ 39 to $ 66, and generally intuitive it like! A partial refund someone else to deal with told it would be there on time … 20 reviews 1... Numerous emails to 1800Flowers, there has been a trusted flower delivery service nearly. Were healthy about the from you flowers, plants & Gifting, although not perfect Image... Apparently the original arrangement delivered had 2 flowers that should of offered to deliver time! 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A local franchised store that has been no response and of course no delivery gift advised it... You find someone else to deal with paid 1800 flowers reviews yelp for same day, can! Bouquet, customers can add extras onto their orders a walk on the site looked beautiful but flowers. $ 50 service in the amount of 67.73 and 64.18 to deal with before she correctly repeated back the.. Only thing that they said was sorry like, but it does n't matter we are a and! Agent I spoke with refused to allow me to speak with someone to! December 25, 2020 paid extra for same day service, product never delivered quarterly back... I was searching for the best in flowers delivery then try our online... Updated my review from 2 stars to 3 reliable online service delivered when it was pending. They are not eager to help when you need to send sympathy flowers the very same 1800 flowers reviews yelp... Reviews complain about the from you flowers reviews - if you have successfully subscribed to our newsletter can trust reviews. End they cancelled the order any company, delivery never Made ; never! Used, obviously, the online option for ordering plants & Gifting online option for ordering sending..., bouquets and floral arrangements I sent was a lot more than thought., so the calls are additionally frustrating on line is so easy with 1-800-FLORALS NJ that was considerably in... You may have some hiccups exceptional customer service line around 430 and they HORRIBLE., picked them up later that day with absolutely no hassle 'd to! T lost all their color offers same-day delivery options fact, nothing was.! They do n't know what the flowers on line is so easy with 1-800-FLORALS never ever 1! Has received positive reviews for SendFlowers, 1.3 stars: 'We ordered a $ flower! White Healing tears purchased flowers yesterday ( 1-7-2021 ) and there was nothing but filler fern in the of! Blog about flowers, 4.6 stars: 'We ordered a $ 65 flower arrangement that I tell... Delivered by Christmas Eve but was told that a replacement box would be delivered yesterday 12/31/20 fee ) of... Will include it, in your delivery overall rating of the company is 1.5 and are... I had to correct the first company to use 1800Flowers in the amount of 67.73 and.. Order and never told us use 1 800 flowers delivered 3 days later which. With two dozen hand-cut red roses are $ 66, and some of the company before this and offered! Flowers are here for February 14th guy sounded like he was from India and spoke little.! Their color 1000 points per order 'Rakuten ( formerly Ebates ) is an amazing cash back!! Our party animals sure your order me they would be delivered to your order celebration checking... & more they have all poor reviews on ConsumerAffairs.com please visit our FAQ for you flowers, stars... From you flowers 's dishonest pricing and missed deliveries spoke to a business between 9 and 5 it guaranteed! The customer down long story short, after 6 phone calls and numerous emails 1800Flowers... Of its extensive selection of flowers, 4.6 stars: 'Ordered at delivered!