If needed, restore the lock’s default settings. Kwikset SmartCode 916 Touchscreen Electronic Smart Lock Deadbolt. Copyright © 2021 Spectrum Brands. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. This feature ensures that there are fi ngerprints on all digits so that codes cannot be identifi ed by examining the touchscreen for fi ngerprints. Kwikset's Premis smart lock includes all these features, wrapped in a nice design and quality build. Style Modern. 99 Kwikset Premis Touchscreen Smart Lock w/Arlington Handleset (Venetian Bronze) 3.9 out of 5 stars 20 Products which inspire assurance and delight when you need it the most. If there are no codes in the lock, the lock symbol will not lock the door. Check that the batteries have power, are inserted correctly into the battery pack, and that the battery pack is inserted correctly. Kwikset 919CNT SMT Premis Contemporary Touchscreen Smart Lock with SmartKey . The hole in the door frame for the latch bolt is not drilled deep enough. Security on the outside, convenience on the inside. The clutch is disengaged. Security on the outside, convenience on the inside. Adjustable 2-3/8 or 2-3/4 Inches? This is indicated by the “X” pattern flashing three times with three beeps. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. For detailed instructions on how to change the batteries, please see the installation guide.If the issue remains, check that the cable between the keypad and the interior is connected with the proper alignment and completely inserted. Round Corner? Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. Touch lower left area of screen (where Checkmark is located) until digits illuminate.3. Test the key again. Sophisticated, modern hardware styles with simple, unique details. Perform the manual door handing process, following the instructions inside the Installation and User guide. SmartCode deadbolts require a tapered latch bolt for ease of operation. Remove the interior assembly from the door. For 915 – See page 12 here. Touch screen with palm or back of hand until digits illuminate.2. Weiser (by Kwikset) Premis Electronic Touchscreen SmartKey Deadbolt Lock, Works with Apple HomeKit, Siri Voice Control, Apple TV. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. All Rights Reserved. It is a 1-touch locking motorized deadbolt. Innovation. The Kwikset Home. Securely lock your door with Weiser's Premis touchscreen smart lock. The mounting plate is placing tension on the torque blade. Designed to help you look after your home and family — even when you're away. When you buy a Kwikset Contemporary Premis Touchscreen Smart Lock Works with Apple HomeKit online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered.Read customer reviews and common Questions and Answers for Kwikset Part #: 919CNTPREMISSMTCP on this page. 1. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. You can enter your home with the convenience of keyless entry using Siri voice commands, the Premis App or with your … Obsidian may not be locking due to a misalignment with the door, door frame, and/or strike. User Codes About User Codes Mastercode Adding a User Code at the Lock Deleting a User Code at the Lock. 00 Yale Security B-YRD256-ZW-RX-619 Yale Assure Lock SL with Z-Wave with Ridgefield Works with Ring Alarm, Smartthings, and … Explore a world of innovations.      Find helpful customer reviews and review ratings for Kwikset 99190-001 Premis Traditional Arched Touchscreen Keyless Entry Smart Lock Apple HomeKit Featuring SmartKey Security in Satin Nickel at Amazon.com. You can enter your home with the convenience of keyless entry using Siri voice commands, the Premis App, or … Make sure the User Code is correct and that the Kwikset button is pushed after entering the User Code. Kwikset 919CNT SMT Premis Contemporary Touchscreen Smart Lock with SmartKey. Designed to help you look after your home and family — even when you're away.      Program at least one user code and test the Lock symbol again. Touch lower left area of screen (where Checkmark is located) until digits illuminate.3. See how the Premis app works with Apple Homekit and Siri voice commands. Satin Nickel, 9GED22000-001-US15 4.0 out of 5 stars 10.  The Obsidian may not have been ‘handed’ properly. If the door still won’t unlock, use a key to unlock the door. Only 15 left in stock - order soon. ... Premis is designed to help you look after your home and family—even when you're away. Adjustable 2-3/8 or 2-3/4 Inches? For detailed instructions on how to connect the cable, please see the installation guide.HELPFUL TIP: When waking up the Obsidian, it’s best to touch the screen with multiple fingers, your palm, or the back of your hand until you hear a beep or the screen lights up. … Kwikset 99190-001 Premis Traditional Arched Touchscreen Keyless Entry Smart Lock Apple HomeKit Featuring SmartKey Security … For 916 – See page 12 here. Sophisticated, modern hardware styles with simple, unique details. To improve the touchscreen response, please perform a factory reset on the lock and then re-pair the lock to the Kwikset Premis App. No user codes are programmed.         Remove battery pack. Premis is a touchscreen smart lock that works with Apple HomeKit. Tamper Resistant Cover Use Siri voice control to check lock history; remote access to monitor, lock, and unlock from anywhere using the Kwikset Premis iOS app and Apple TV (4th generation or newer) or HomePod Premis. It features patented SecureScreen technology to prevent code detection from fingerprints on the touchscreen.  If it cannot rotate to the vertical position, the clutch has become disengaged. Why is My Kevo Smart Lock Is Unresponsive. Option 1. It is a one-touch locking motorized deadbolt. 3. Also, please know that our Support Team is happy to walk you through troubleshooting over the phone. Kwikset 99160-020 Smartcode 916 Traditional Smart Lock Touchscreen Electronic Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Satin Nickel 3.8 out of 5 stars 607 $179.00 $ 179 . Part Nr: 919TRL-11PS. If desired, this feature can be disabled by turning switch #4 to the off position. For countries outside the U.S. and Canada, please visit our International contact page. Press the Program button once more. For information on how to change your batteries, please see the installation guide. Replace with the new tapered latch that came with the lock and reinstall the lock. Halo Touch . Read honest and unbiased product reviews from our users. Perform the manual door handing process There are three possibilities: Part Nr: 919CNT-514S. To improve the touchscreen response, please perform a factory reset on the lock and then re-pair the lock to the Kwikset Premis App. All Rights Reserved. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Premis Touchscreen Smart Lock Satin Nickel Single Cylinder Electronic Deadbolt featuring Juno Passage Knob. Designed to help you look after your home and family — even when you're away. Or, the Obsidian might be jamming. Check that the bolt hole is deep enough for the bolt to fully extend. Touch lower left area of screen (where Checkmark is located) until digits illuminate. Success: flashing checkmark symbol and single column of digits. Verify that the lock can be operated smoothly with the key while the interior is removed. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. The door handing process was not executed. If using a smart device, hold the smart device close to the Kevo deadbolt and touch the lock. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Experience Kwikset products from the people who know them best. SecureScreen is enabled. Make sure the lock is programmed with at least one User Code and that the User Codes are not disabled. Remove the batteries and replace with a fresh set.  The key during installation for your Knob or lever ) are misaligned, causing the latch.! Not executed during installation 're away … with the door HomeKit, voice. Price when this lock has been very solid symbol will not lock your... 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