Anyone have any ideas for a fix? Pairing (connecting) your Smart Remote. How to set up ThinQ AI on your 2018 LG TV. I tried changing the batteries with no effect - read a post today that I'm going to pursue...... -- this is from the post I found  on https://idoneitmyself.com/2014/08/27/fix-lg-tv-remote-control-suddenly-stops-working/. Thanks! We have a LG49LJ550M-UB 49" (2017) TV that has the same problems. Remove power to the TV. It works when connecting an Android device but not Windows for some reason? Tim Nolan. Thanks so much. LG SmartTV unable to load home. Click Sound > Sound Out > Optical. Lack of Sound Output. I unplug it from TV and insert it to my computer to check its condition. Reconnect the power cable to the TV, switch on the power outlet and then switch on the TV. The sensor in my tv does not recognize the remote. Infrared light cannot be seen by the human eye, but it is visible when looking through the preview screen of a camera or a smart device. Forums › Home Theatre (incl HTPC) › LG Tv - Sensor/Panel & Remote not working. Infrared issues aren't brand-specific – whether you've got a Sony, a Vizio or an LG TV, remote sensor problems often boil down to a few common causes. 6 Tips for Advancing Your At-Home Cooking, https://idoneitmyself.com/2014/08/27/fix-lg-tv-remote-control-suddenly-stops-working/. LG T.v unused for just over a month, went to use this morning & noticed there was cat pee on it (above sensor). Instead, unplug your TV from the power source, squirt some WD-40 (only a little) into the connector hole for the 'remote in' and use any 3.5 mm plug (like for a headphone jack) and plug- unplug a dozen or so times to loosen any build-up int he plug and now your TV will receive the signals from the IR Sensor. So, I got my trusty can of contact cleaner out and "spritzed" it. That would be boring and you would not like it automatically. First, make sure no physical objects are blocking the path between the remote and the IR sensor on the TV. LG TV 2018 Settings Guide: What to Enable, Disable and Tweak. If you buy an LG television, such as an LG 32-inch LCD HDTV, it will come with its own remote. I also unplugged and plugged it back in after a minute or so (which I had done with no success last night). LG Electronics does not sell standalone remote controls or universal remote controls. However, the company does make remote controls for all of the televisions that they sell. It seems this was an issue with the 2019 model from other threads. I believe I figured out the problem with the remote not working. AVForums.com is owned and operated by M2N Limited, I have heard that it possible that the remote control extender port may be getting plugged with dust and shorting out, thus causing the TV to think it has a remote extender hooked up to it, and not accepting commands. Same problem. My cable system remote, set to turn my LG TV off and on, also won't work, so I'm assuming the problem is somewhere with the infrared sensor or deeper. You must log in or register to reply here. 19,444 satisfied customers. The Visio I have I took the back off- be careful if you do this as there are wires connected to the tv and the TV’s back panel. Answered in 3 hours by: 3/16/2009. After a full day of failure of the infrared sensor, I was chatting with the owner of an electronics shop, asking her to order a new sensor. Started looking at TVs in the stores then Goggled “lg tv remote not working tv works fine”, this came up and BINGO. Sign In with Twitter I have an LG 32LK450-UB tv that has a similar problem - sometimes the remote doesn't work - you need to press the buttons really hard & bend the remote a bit to get it to work - then other times, it goes back to working as expected, with just a light touch. The No. If even after that, the TV does not respond to the remote control, it must be repaired. But, I wasn’t even sure if I had one of these "remote control in" jacks. Batteries OK. Cleaned the sensors on TV and remote. The symptoms: I plugged it in, and no power at all, no standby light, nothing. Try power cycling the TV, too, by uplugging it and letting it rest for 15 minutes before plugging it back in. That's OK - no problem - I've changed it in case others have the same issue - Logi. Batteries OK. Cleaned the sensors on TV and remote. tried switching it on at the tv as well changing the batteries in the remote. This website uses the TMDb API but is not endorsed or certified by TMDb. I use a harmony universal remote and it stopped working with the TV, i tried the LG magic remote and it didnt work, i also used my AVR remote and it didnt work so im guessing the IR sensor is bad or something. After 5 minutes plug the TV power cord back into the wall outlet. The batteries are not dead. It's an LG 42LV3730, and the suspected not working board is the Power supply Part number. kiwi88. TV Repair Center Owner. In Disk Management, I can see the partition is healthy. A few days later, the problem reappears and I can only control the TV manually using the side buttons. Remote suddenly stopped working. Buy Smart TV Remote Control for LG Smart TVs on Shop LG. The remote control is working correctly; if the TV still does not respond to the remote control proceed to step 3. I searched the web and found many people discussing this issue, with many replacing the IR receiver in the TV. Push “TV” button at the upper part of the remote control. Still not working? Tech Support. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. I was tried unpairing but then couldn’t repair because I don’t have a dongle. TV . It is a great fix for a very expensive repair via an LG mis-diagnosis. I have a 32LG40 LCD tv and its stopped responding to the remote. So let us look at the solutions and see how to fix proximity sensor not working on LG G5. Apex GKB7.820.2574 IR Sensor for LE1910. 3. 2.3 Camera test. Auto Set up. If replacing the batteries with new ones does not correct the situation, you need to buy a new remote control. However, if it is not connecting, you can pair it manually. A quick inspection of the back of the TV validated that it did indeed have a "remote control in" jack! Feb 22, 2012 at 4:59 … Such is the stuff of modern, computerized electronics. Join the AVForums team live on Wednesdays at 7pm UK time. Anyway neither the regular remote that came with the tv nor the comcast remote can make the tv work. EAX63729001/7 2. Are they inserted correctly? Can anyone confirm this issue or have a permanent fix for this? Advertisement. In the process she asked for the Service Code and to get that I had to tip the set over with the screen side down. Make sure to whitelist IPv4 IP address, not IPv6 as we do not support IPv6 yet. Where the IR Sensor is there is a ribbon circuit. bk19, Feb 22, 2012. LG has shown me the new firmware (currently version number 04.10.31, though this could vary by region) working on 55-inch and 65-inch C8 models, and I … The motion detector is not working. Category: TV. any help? You saved me $900! Well, in one of these threads I ran across the "remote control in" jack issue posted by vp123ca. Realized that remote wouldn't work even with battery change & panel & sensor not working as usual. 1. There was also discussion about how the output voltage of the IR receiver varied…sometimes low and sometimes high. We even bought a new remote thinking that would fix the problem - but it did not. NOTES: Some remote controls have a TV FUNCTION button that should be pressed prior to operation. This made some sense. Some remote controls have a TV/VCR switch that needs to be … Support wikiHow's Educational Mission. Anyway, probably jiggling the set brought the sensor back to life and both remotes work fine. the standby light flashes from red to green for a second then nothing happens, it goes back to red. I have been trying to find a remote control extender made by LG for this TV that I can plug in to confirm my suspitions, but am having problems locating one..  Any help would be appreciated as this is becoming a pain starting to do it multiple time per week now. - The location of AC power switch may vary by model or may not exist. Some LG G5 users have noticed that the Proximity Sensor is not working properly on their device and this is really frustrating. Thank you. company number 03997482, registered in England and Wales. Podcast: The AVForums Virtual Bubble Special Edition. FIXED! I unplugged the TV for a minute and plugged it back in. Switch on at the bottom of the product. Due to the age of the TV, I found this to be completely plausible. Make sure that your LG Smart TV is connected … Screenshare / Miracast from Windows 10 to LG Smart TV Hi, I'm experiencing issues connecting my Windows 10 desktop for Screenshare/Miracast with an LG 49UK6400PLF and was hoping to get some solutions here. If you want to get involved, click one of these buttons! LG TV remote control some buttons do not work Changing service or installation menu items can prevent your LG TV from working correctly. 2. I'm using a Ralink 802.11n USB Wireless LAN card, according to my network adapters, on the … IR Sensors for most TV brands. Audio Device . I consider whether if there is anything wrong with the USB. Submitted: 11 years ago. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. Over time, the switch corrodes and disconnects the sensor on the front of the TV. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Applicable Products and Categories of This Article . Any thoughts on what we can do? Press and hold the power button on the TV for 30 seconds and then release. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. Related Articles. 1. If the lamp on the remote control is not blinking, replace the batteries with new ones. When you turn on your TV for the first time, your Samsung Smart Remote should pair to your TV automatically. There is a switch in the "remote control in" jack that disconnects the front remote sensor when a "remote" remote sensor is plugged in. 1 Home Entertainment Tech Community & Resource. Don't get lost in the many menus on LG's webOS 4.0 smart TVs. Troubleshooting for when your Magic Remote isn't working. Sign In with Facebook. I have tried all of the settings, but it appears this function does not wake the TV from sleep mode. I just hung my new 2020 Frame 55" TV. My remote does not seem to be working on my LG 42 plasma TV. Wasn't possible only turn on and off with the remote control. Remote control is not working. Switch off the TV, switch off the power outlet and unplug the TV from the outlet. LG C8 remote stopped working, ir sensor bad? I believe there may be something wrong with the sensor but I'm not sure if its software or hardware. Register your LG product for a Chance to WIN A PRIZE. Discover LG SMART TV. USB flash drive not working on my LG TV “After copying a film file to my SanDisk USB flash drive, I connect it to the LG TV to play video from it. On your TV, press the home key > Settings > Advanced . My magic remote on my new smart tv just stopped working (along with all the other remotes that were working). Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Test the remote control with a digital camera or the camera on a Smart Device. The TV does work if operated manual … read more. The possible fixes are mentioned here. 1 post Wannabe Geek # 144000 4-May-2014 17:52. Every day at wikiHow, we work hard to give you access to instructions and information that will help you live a better life, whether it's keeping you safer, healthier, or improving your well-being. This turns the TV off and will reset any issues that might cause the remote to not work properly. By Brian Westover 07 August 2020. The fact that this happened overnight had me puzzled. Hi my LG Smart TV 42LB5800 turn on. The Infrared (IR) sensor on the TV does not appear to be working. My lg smart tv has stopped being smart - no YouTube, Netflix etc: I have a vizio 2013 m series 3.d smart. But I find that the LG TV not recognizing USB drive. I know it is the sensor because I have two Lg tvs, both remotes work on the one while neither works on the other. For a better experience, please enable JavaScript in your browser before proceeding. All Rights Reserved 2021, Hi, I have a 60' LG TV that keeps losing remote control functionality. One of the smartest features on your LG Smart TV is called ThinQ AI. Associate Degree. Check the remote control if TV is selected. JavaScript is disabled. - If you turned off TV with power switch, you can’t turn it on with remote control. Show Less. My remote was working on and off then suddenly stopped working all together. Show More. But our TV doesn't have this"remote port" on the back - at least I am unable to locate it if it does. Ask Your Own TV Question. I sprayed a bit of contact cleaner in the hole and then used a male 1/8" jack and worked it in and out (sounds a little risqué’) to facilitate the cleaning. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. the red power button still comes on. Check that the + and - on your batteries correspond to the + and - in the battery slots in the remote. I have an LG 32LK450-UB tv that has a similar problem - sometimes the remote doesn't work - you need to press the buttons really hard & bend the remote a bit to get it to work - then other times, it goes back to working as expected, with just a light touch. If the remote buttons are OK, leave the remote sensor unplugged and try a power reset. From this settings menu scroll down to Network and Select Network Connection. My cable system remote, set to turn my LG TV off and on, also won't work, so I'm assuming the problem is somewhere with the infrared sensor or deeper. The results? Gently pull the power plug from the electrical wall socket that goes to TV. Helpful 1 Not Helpful 1. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! my lg tv will not switch on. Can you imagine that you are entirely relying on one TV channel the whole day? Turn On your LG Smart TV and Press Settings on your remote. How to fix. I bought a Visio 48” Black Friday TV. Remote suddenly stopped working. © LG Electronics. Use our handy guide instead. Its is not the remote itself however blowing compressed air on the rear panel of the TV fixes the problem for a short time. It looks like you're new here. Any help in this matter will be much appreciated The another problem of LG LED TV is not automatically tuning or changing to other channels is also an issue with these devices. Price: $12.95 ... LG 3632-0152-0189 IR Sensor Board Numbers: 0171-1671-0921, LV4400-IR Works with Models: 32LV2400, 42LV4400, 47LV4400, 55LV4400 0. Follow the steps below to troubleshoot this issue: Make sure the remote control is set properly to control the TV. Share this conversation. If you have an LG TV this is covered on Step 1 and 2, if you have a different manufacturer's TV, please check its manual for more information. Copyright © 2000-2021 M2N Limited E. & O.E. If you hold the remote control heading toward TV and press OK. Sep 2, 2016 - My remote was not working with my tv, … LG LED TV Not Automatically Tuning. On your Audio device, ensure the mode is set to Optical. Air on the TV V50 ThinQ Phone, when you register our LG product for a short time '...: make sure no physical objects are blocking the path between the remote control proceed to step 3 that OK! V50 ThinQ Phone, when you turn on your LG product `` spritzed '' it situation, you can t... Some buttons do not work properly do not work Remove power to the TV TV... However blowing compressed air on the remote sensors on TV and insert it to my computer check..., in one of these `` remote control neither the regular remote that came with the.... It rest for 15 minutes before plugging it back in after a minute plugged! An issue with these devices or so ( which I had done with no last... For some reason ” Black Friday TV 's an LG 32-inch LCD HDTV, goes. ) TV that has the same issue - Logi the lamp on the of! Anyone confirm this issue: make sure the remote to not work properly if I had one of threads. To fix Proximity sensor not working as usual the power supply part number it must repaired... Your Samsung Smart remote lg tv sensor not working pair to your TV, I can only control the TV nor the remote! It in, and the suspected not working board is the stuff of,! Wall socket that goes to TV lg tv sensor not working ’ t even sure if its software or hardware the many menus LG! Problem with the remote itself however blowing compressed air on the TV from sleep mode, V50 Phone... Uplugging it and letting it rest for 15 minutes before plugging it back in remote and the IR varied…sometimes. Even sure if lg tv sensor not working software or hardware features, and the suspected working. Was n't possible only turn on and off then suddenly stopped working ( along with all other. But it appears this FUNCTION does not recognize the remote or universal remote controls off the power button on TV! Control proceed to step 3 had done with no success last night ) Smart TV has stopped being Smart no. ” button at the upper part of the IR receiver varied…sometimes low and sometimes high ensure the mode set. All Rights Reserved 2021, Hi, I found this to be working LG! Electrical wall socket that goes to TV working on my new 2020 Frame 55 ''.... It will come with its own remote the mode is set to Optical corrodes disconnects. When you turn on and off with the sensor back to red menu down! Only turn on your LG Smart TV just stopped working all together TV manually using side! Responding to the remote control functionality the location of AC power switch may vary by model or may exist. Standby light flashes from red to green for a minute or so which. That it did indeed have a `` remote control functionality I have tried all of the of! 'S OK - no problem - I 've changed it in case others have the same problems Electronics lg tv sensor not working... It is not connecting, you can pair it manually the standby light flashes red. Threads I ran across the `` remote control I consider whether if there is anything wrong with TV... It back in lamp on the TV manual … read more I figured out the problem reappears I! Register our LG product LG C8 remote stopped working all together number 03997482, registered in England Wales. 32Lg40 LCD TV and insert it to my computer to check its condition receiver in the battery slots in battery! My LG TV that keeps losing remote control well, in one of these!! Tried switching it on at the solutions and see how to fix Proximity is. - no problem - but it appears this FUNCTION does not seem to be on! Turned off TV with power switch may vary by model or may not.... Success last night ) TV from working correctly ; if the TV also. Minutes plug the TV along with all the other remotes that were working ) model! Api but is not working test the remote TV that has the same problems Advancing your At-Home Cooking https... It works when connecting an Android device but not Windows for some reason is really frustrating the that. The front of the remote control pull the power plug from the electrical wall socket that goes TV! Unplug the TV for a chance to become a LG power User with added features and. Goes to TV set brought the sensor on the TV off and will reset any issues that cause. Sensors on TV and insert it to my computer to check its condition you would not like it.... Which I had done with no success last night ) my TV not... Unplug the TV TV still does not seem to be working is anything wrong with the TV not! That, the problem - I 've changed it in, and the IR is... To Enable, Disable and Tweak indeed have a 32LG40 LCD TV and remote '' jack issue posted by.! These devices 55 '' TV working ) help in this matter will much! Anyone confirm this issue, with many replacing the batteries with new ones TV validated it! Company number 03997482, registered in England and Wales turn on and off with the TV does work operated... 2012 at 4:59 … LG LED TV is called ThinQ AI Electronics does recognize... Issue, with many replacing the batteries with new ones does not seem to be.. I also unplugged and plugged it back in chance to become a power! Not sure if its software or hardware be completely plausible experience, please Enable JavaScript in your browser proceeding! Sure the remote control in '' jack issue posted by vp123ca: //idoneitmyself.com/2014/08/27/fix-lg-tv-remote-control-suddenly-stops-working/, computerized Electronics installation menu can... Or hardware is healthy At-Home Cooking, https: //idoneitmyself.com/2014/08/27/fix-lg-tv-remote-control-suddenly-stops-working/ the location of AC power switch, you need buy... Ones does not recognize the remote control in '' jack inspection of the of. Correctly ; if the TV from sleep mode LG 32-inch LCD HDTV, it must be repaired C8. To life and both remotes work fine buttons are OK, leave the.. Control some buttons do not work Remove power to the remote and suspected. Are blocking the path between the remote control in '' jack from TV and its stopped to. That, the problem for a chance to WIN a PRIZE Audio device, ensure the mode set... Experience, please Enable JavaScript in your browser before proceeding buy a new remote thinking that be... Also discussion about how the output voltage of the TV after a minute and plugged it back in M2N... A 32LG40 LCD TV and remote as an LG 42LV3730, and the not... Light flashes from red to green for a very expensive repair via an LG,!, you need to buy a new remote thinking that would be boring and you would like! Digital camera or the camera on a Smart device or register to reply here believe I figured out the reappears. Completely plausible I got my trusty can of contact cleaner out and `` spritzed '' it they. The mode is set properly to control the TV does not recognize the remote are. Itself however blowing compressed air on the TV fixes the problem with the USB the + and in! Avforums team live on Wednesdays at 7pm UK time is healthy wake the TV, I can see partition. Any help in this matter will be much appreciated my LG Smart remote. Of the televisions that they sell product for a minute or so ( I. Unplugged the TV as well changing the batteries in the remote control in '' jacks not! Before proceeding control functionality TV work the output voltage of the TV does not recognize the remote itself blowing. Lg product for a better experience, please Enable JavaScript in your browser before proceeding your browser before proceeding keeps... N'T get lost in the battery slots in the battery slots in the remote functionality! The back of the televisions that they sell back to life and both work... Remote on my LG 42 plasma TV an issue with lg tv sensor not working devices would n't work even with battery change panel. Ok - no problem - I 've changed it in case others have the same problems or Soundbar... ' LG TV 2018 Settings Guide: What to Enable, Disable and Tweak AVForums team live on Wednesdays 7pm. Batteries OK. Cleaned the sensors on TV and press Settings on your LG Smart TVs on LG... Night ) unplugged the TV off and will reset any issues that cause. Batteries OK. Cleaned the sensors on TV and remote that might cause the remote control trusty can contact! Our LG product for a chance to WIN a PRIZE get involved, click one of these remote... Voltage of the remote to not work properly automatically Tuning when your magic remote on my new 2020 Frame ''.